Deputy General Manager (Conversational AI/Gen AI) at _VOIS, CSM®, CSPO, Ex-Oracle, Writer
17 Years of Experience
Hyderabad, Telangana, India
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Not Available
Passionate, accomplished and fun loving solution architect with 17+ years of International work experience in consulting. Involved in the design and implementation of scalable, fault tolerant solutions for enterprises using Agile methodologies and Oracle ERP technologies. Able to learn new skills quickly and work independently. Experienced in building and leading teams across the geographies. Strong communication and consulting skills. Experienced in leading global teams on projects, experienced in leading near shore and offshore teams. Strong program and project management professional with a Master of Computer Applications (MCA) from Jawaharlal Nehru Technological University.
_VOIS, SaaS/Cloud Product, Information Technology & Services
9Roads Technologies Pvt Ltd
BBB Industries, LLC
_VOIS, 9Roads Technologies Pvt Ltd, BBB Industries, LLC, Al Rostamani Group, Yahoo! Inc., IT Convergence, IT Convergence, IT Convergence, IT Convergence, IT Convergence, Delmonte Fresh Produce, Belkin International, Oracle SSI
Job Title : Deputy General Manager
Company name : _VOIS
Period : February 2022 - Present
Summary : Part of COE team, helping markets on the TOBi multi modal bot implementations. Primarily owning and driving Conversation designs and Conversational language understanding.
Contributions involve
- Guidance to markets on best practices
- NLU audit
- Conversation Audit , KPIs review.
- Governance
- Creation of training material (Guides and Videos)
- Conducting demos and trainings
- Journey benchmarking for user experience
- Resource recruitment
- Vendor management
Conversation Design:
Test conversation designs for user experience.
NLU: Guidance on Conversational language understanding , Best practices.
NLU Audit, NLU fine-tuning.
User Experience:
Tools and Technologies:
Microsoft Composer
Microsoft CLU, LUIS
Qbox
Splunk
Voiceflow
Location : India
Job Title : Co-Founder and Director at 9Roads Technologies Pvt Ltd
Company name : 9Roads Technologies Pvt Ltd
Period : March 2019 - February 2022
Summary : Co-Founded a bootstrapped startup "9roads", a real estate aggregator platform for property search and property management.
Product owner for the digital products (Website, Mobile App, Chatbot).
Managed digital marketing and brand building.
Location : Hyderabad, Telangana, India
Job Title : Production Support Analyst (Freelancer)
Company name : BBB Industries, LLC
Period : April 2019 - May 2020
Job Title : Solutions Architect (Freelancer)
Company name : Al Rostamani Group
Period : August 2019 - December 2019
Summary : Tax filing process of the corporate is automated by integrating AWR Input Tax and AWR Output Tax with VATeGenie product via ODI.
Meetings with Tax manager, Business Analysts and technology team of VATeGenie.
Environment - Oracle Applications, SQL, ODI, Procure to Pay , Order to Cash.
Location : Dubai, United Arab Emirates
Job Title : CorpApps Engineer ( Technical Lead - Contract )
Company name : Yahoo! Inc.
Period : November 2016 - September 2018
Summary : Pitched the idea and led the design of Cloud based AI solution(chatbot) for Yahoo. Involved in idea pitch, architecting the solution, products evaluation and solution demonstrations with users from multiple business groups and business leaders from different verticals.
Executed a project which involved Technical Upgrade of more than 4000 CEMLIs from 11i to
R12.2.6 in record time.
Published weekly status updates on the R12.2 upgrade project, Involved in resource recruitment and onboarding consultants on the project.
Worked on AOL Integration with Yahoo which is a SAP to Oracle migration for 68 countries.
This involved creation of legal entities, companies, 41 payment formats ,5 bank integrations.
Location : Sunnyvale, California
Job Title : Senior Principal Consultant
Company name : IT Convergence
Period : September 2015 - September 2018
Summary : Technical Lead, Client Interaction, Solution Architect, User training, Work with different teams in IT Convergence from different regions.
Job Title : Senior Principal Consultant
Company name : IT Convergence
Period : July 2015 - September 2015
Summary : Technical Lead, Client Interaction, Solution Architect, User training, Work with different teams in IT Convergence from different regions.
Job Title : Principal Consultant
Company name : IT Convergence
Period : September 2014 - June 2015
Job Title : Principal Consultant
Company name : IT Convergence
Period : June 2013 - September 2014
Job Title : Senior Consultant
Company name : IT Convergence
Period : October 2010 - May 2013
Summary : Technical Lead
Job Title : Technical Lead (Contract)
Company name : Delmonte Fresh Produce
Period : September 2014 - September 2015
Summary : Worked on R12 upgrade project for Delmonte. I was the Technical lead on the project and lead the global teams from USA, Costa Rica, Argentina and India.
Location : Costa Rica
Job Title : Project Lead (Contract/Offshore)
Company name : Belkin International
Period : June 2013 - August 2014
Location : Hyderabad Area, India
Job Title : Staff consultant
Company name : Oracle SSI
Period : September 2006 - September 2010
Summary : Technical Developer
Work closely with client on Staff augmentation
Title : QBox Practitioner
Period : March 2023 - Present
Summary : credly.com, https://www.credly.com/badges/ffd70513-48eb-4bf1-a807-f1fb1ae358e4/linked_in_profile
Issuing Authority : QBox
Title : Agile with Atlassian Jira
Period : October 2021 - Present
Summary : 2C35EEBDCQCK, coursera.org, https://www.coursera.org/account/accomplishments/certificate/2C35EEBDCQCK
Issuing Authority : Coursera
Title : Build & Deploy AI Messenger Chatbot using IBM Watson
Period : October 2021 - Present
Summary : LCUS36M5MYZC, coursera.org, https://www.coursera.org/account/accomplishments/certificate/LCUS36M5MYZC
Issuing Authority : Coursera
Title : Chatbot Building Essentials
Period : October 2021 - Present
Summary : credly.com, https://www.credly.com/badges/eb77ce54-05bb-421f-8e5a-c7bef8d89d58?source=linked_in_profile
Issuing Authority : Coursera
Title : Giving Your Elevator Pitch
Period : July 2021 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/f189e2e474134d81ee512000536fd669ea5e1a3297f815cd302296772b0c1964?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Certified ScrumMaster® (CSM®)
Period : August 2020 - August 2022
Summary : 1252197, bcert.me, http://bcert.me/sssqeurav
Issuing Authority : Scrum Alliance
Title : Smart Contracts
Period : October 2018 - Present
Summary : WYLX8AYBHLB5, coursera.org, https://www.coursera.org/account/accomplishments/verify/WYLX8AYBHLB5
Issuing Authority : Coursera
Title : Completion Award for Oracle MOOC: Chatbots with Oracle Mobile Cloud, Enterprise
Period : May 2018 - Present
Summary : youracclaim.com, https://www.youracclaim.com/badges/22c5310e-4675-40df-bc67-29d054ce363a/linked_in_profile
Issuing Authority : Oracle
Title : IBM Blockchain Essentials
Period : December 2017 - Present
Summary : youracclaim.com, https://www.youracclaim.com/badges/f3c15271-30cf-4883-9cff-4f5f594321bc/linked_in_profile
Issuing Authority : IBM
Title : Certified Scrum Product Owner (CSPO)
Period : July 2021 - July 2023
Summary : 001097647, bcert.me, https://bcert.me/pjrbcwjq
Issuing Authority : Scrum Alliance
English (Full Professional), Telugu (Native Or Bilingual)
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