SaaS Talent

Site Reliability Engineer at Egnyte

13 Years of Experience

Pune, Maharashtra, India

Expected Salary

-

Current Salary

-

Notice Period

Not Available

About

Over 12 years of experience with domestic and different customers in Linux, Red-Hat Cluster Administering the Azure Cloud, Docker, Kubernetes, Jenkins, CICD. Experience working in an ITIL-based delivery model Focused, goal-oriented, with a strong work ethic, striving for constant improvement Coupled with our commitment to providing quality work. A quick learner who is adaptable and has the ability to work under pressure. Technologies:- • Linux (Redhat) • VMware • Dell Enterprise Management • DevOps tool: Docker, Kubernetes, Azure Cloud, GitHub, Jenkins, CICD Key Skills : - • Technical Expertise: demonstrates a high level of specialist ICT knowledge and experience across a breadth of operating systems and applications • Analysis & Problem Solving: analyses issues and trends to identify root causes and develop best practice solutions which drive optimum system performance and customer satisfaction • Results Focus: assesses tasks and projects effectively to identify clear objectives and develop structured plans; executes plans methodically and evaluates progress regularly to ensure goals are continually met and exceeded • Communication & Influence: provides subject matter expertise to technical and non-technical stakeholders in a manner which is easy to understand, positively influencing decisions and behavior • Stakeholder Relations: consults actively with key stakeholder groups to identify needs and expectations; fosters collaboration with colleagues, customers and service providers to ensure an integrated approach to delivering results • Aptitude for Learning: adapts readily to new environments, quickly acquiring the necessary skills and knowledge to add value to any project through self-directed learning and research

Site Reliability Engineer

Egnyte, SaaS/Cloud Product, Computer & Network Security

Past Company 2

Persistent Systems

Past Company 3

Persistent Systems

Companies Worked:

Egnyte, Persistent Systems, Persistent Systems, Persistent Systems, Infosys, Hewlett-Packard, PCS Technology Ltd.

Work History:

Job Title : Site Reliability Engineer
Company name : Egnyte
Period : July 2023 - Present
Summary : Experienced and results-driven Site Reliability Engineer with a strong background in cloud infrastructure, specializing in Terraform, Jenkins, Alerts, Kibana, New Relic and Google Cloud Platform. Proven leadership skills in guiding a team to successfully implement and maintain scalable and secure cloud environments. Adept at collaborating with cross-functional teams and stakeholders to drive project success.
Location : Mumbai, Maharashtra, India

Job Title : Team Lead
Company name : Persistent Systems
Period : October 2019 - July 2023
Summary : • Deploy Docker image to Kubernetes Cluster | CI-CD for Azure Kubernetes Service.
• Hands-on knowledge of software containerization platforms like Docker and container orchestration tools K8s.
• Created the Private docker registry for pull and push from Kubernetes. Experienced on Docker Installation and Docker container & Docker Hub
• Managing Storage Classes, Persistent Volume and Persistent Volume Claim in Kubernetes.
• Used Kubernetes to orchestrate the deployment, scaling, and management of Docker Containers.
• Exposed container using ClusterIp, NodePort and Ingress controller in order to access hosted website on container. Experienced on troubleshooting of Application failure, Control Plane failure and Node failure in K8s cluster
• Building/Maintaining Docker container clusters managed by Kubernetes Linux.
• Utilized Kubernetes for the runtime environment of the CI/CD system to build, test, deploy using Deployment strategy.
• Application deployment using Replication control, Replica set, Deployment, Daemon set.
• Clone the data from GIT repository.
• Draining container when there is any maintenance on host.
• Working as a SME, day to day support on the Linux production servers (RHEL 5, 6, 7) which are more than 20K servers including Physical and Virtual Linux Servers.
• As part of BAU responsible to troubleshoot and provide resolution ASAP for ongoing issues on Linux servers.
• Used to Patch the servers using BigFix Tool. Installation and Upgradation BigFix client on Linux server.
• Working with Software and Hardware vendor (Red Hat, IBM, HP,) for faster resolution/Fixes.
• Responsible for handling escalated incidents and High Availability environment incident Management on Linux Platform. Problem Management on UNIX platform.
• Change Management: Preparing Implementation, backout and test plan for Change records.
• Working as technical leads for all platforms and review each change in environment and provide suggestion or feedback to Team.

Job Title : Module Lead
Company name : Persistent Systems
Period : May 2017 - October 2019
Summary : Support to Automation product based on Storage, where we use to provide End user Support about product including their queries and changes, Features about product. However, we worked on some part of QA and enhancement request of Clients & end user.

Worked on following Technology: -

VMware: -
• Management and installation of ESXI 5.1,5.5
• Good understanding and management of Vcenter web client
• Migration of Virtual Machines using V-Motion
• Storage V-Motion of Virtual machine
• Good understanding of HA and DRS environment
• Restoration of VM box Backup using net protector
• ESXI host upgradation, firmware upgradation & installation
• Creating and Managing Virtual Machines and Templates
• Snapshot of VM & Disk and Memory Management
• Experience in backup and recovery of Virtual machines


Product Support: -
• Providing global support to automation tools.
• Deployment of the product on production / Test server
• Answering queries related to product
• Supporting to product related issues, investigations of errors, reports.
• Analyzing the logs to according to raise defect, Task
• Perform Product testing in labs and check the feature.
• Analysis on product for new features & Create KB article for issues
 Maintaining documentation of projects
 Create dashboard and presents to Management

Job Title : Senior Software Engineer
Company name : Persistent Systems
Period : October 2015 - May 2017
Summary : Systems Administration-

• Linux (Redhat)
• VMware
• Dell Enterprise Management

Level3: -
• Escalated Incident management
• Proactive Problem management
• Change management

Linux:-
• File system and Disk management using LVM.
• Configure Red hat Linux Servers 5.6,6.0,6.1
• OS up gradation and Kernel updation
• Configuring network clients HTTP, NFS, NTP, SSH
• Administration of backup service with HP Data Protector
• Managing user, groups and User Group permissions using Sudo.
• Implementation of HP ProLiant and HP Blade servers.
• Job Scheduling and Automating using CRON, IP bonding
• Package Installation & Management using RPM & YUM.
• Configuration of ILO / IDRAC , LCC & Firmware upgradation of Dell Server / HP ProLiant servers
• Experience on HP Service Manager ticketing tool / BMC Remedy Tool
• Provide technical training for fresh service fellows.
• Patching of Linux server using RDEAN, RHN

VMware:-
• Management and installation of ESXI 5.1,5.5
• Migration of Virtual Machines using V-Motion
• Storage V-Motion of Virtual machine
• Setting up Users and Groups for access to the Virtual Center
• Restoration of VM box Backup using net protector
• ESXI host upgradation, firmware upgradation & installation
• Creating and Managing Virtual Machines and Templates
• Snapshot of VM & Disk and Memory Management

Job Title : Technical Specialist
Company name : Infosys
Period : May 2014 - September 2015
Summary : Worked As L3 Engineer for Telstra Corporation Australia For their Complete Infrastructure including VMware, Linux Technology. However, Complete Management on Incident, Change & Problem Management of Highly escalated Issues.

Systems Administration-
• Linux (Redhat)
• VMware
• Dell Enterprise Management

Level3: -
• Escalated Incident management
• Proacti

Certifications:

Title : Microsoft Certified: Azure Administrator Associate (AZ104)
Summary : Certification Number: I559-6703
Issuing Authority : Microsoft Azure DevOps

Languages:

English (Professional Working), Hindi (Limited Working), Marathi

Skills

Terraform

Kubernetes

Google Kubernetes Engine (GKE)

Prometheus.io

Github

Jenkins

Google Cloud Platform (GCP)

Microsoft Azure

Red Hat Linux

VMware

Server Administration

Incident Management

AWS solution architect

docker

Container

IBM BigFix

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