Head of Growth @ Kommunicate | Sales, Marketing, Growth
12 Years of Experience
Bengaluru, Karnataka, India
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Not Available
With over 10 years of experience in driving strategic sales and growth initiatives, I am currently leading the marketing & sales team at Kommunicate - a no-code hybrid chatbot platform that helps businesses deliver better customer support and engagement. A problem-solver at heart, I am constantly seeking innovative solutions to drive sustainable success that can lead to tangible value creation for our customers, partners, and everyone involved. My Superpowers
Kommunicate, SaaS/Cloud Product, Computer Software
Tally Solutions Pvt Ltd
Simplilearn
Kommunicate , Tally Solutions Pvt Ltd, Simplilearn, Simplilearn, Simplilearn, TE Connectivity, IMRB International, Ericsson
Job Title : Head of Growth, Marketing & Sale
Company name : Kommunicate
Period : September 2021 - Present
Summary : Built over a powerful, robust conversational AI system, Kommunicate is a truly NO-CODE hybrid chatbot platform that lets large enterprises and growing businesses drive better customer engagement in an omnichannel environment and bring down the overall cost of customer support operation by as much as 30%.
My key responsibilities here include-
- Developing and executing growth strategies by analyzing market trends and customer data
- Identifying and pursuing new revenue streams and business opportunities across different geographies
- Collaborate with cross-functional teams to drive product innovation and marketing campaigns
- Develop and maintain relationships with key partners and customers
- Monitor all key performance metrics to track progress and make adjustments as needed.
Location : Bengaluru, Karnataka, India
Job Title : DGM - Partner Sales
Company name : Tally Solutions Pvt Ltd
Period : December 2019 - September 2021
Summary : Driving initiatives to improve the customer engagement quality and overall profitability of 1000+ Certified Partners in India. Key responsibilities include -
- Create processes, policies and programs for customer acquisition at scale, that can be easily adopted by diverse set of partners across the country
- Create acquisition plan for automation business segment
- Develop and refine budgets for various marketing activities for lead gen & awareness building
- Drive GTM strategies for new product launches
- Support Zonal & Regional teams in driving business objectives and proactively address any policy & process related matters
Location : Bengaluru Area, India
Job Title : General Manager - Enterprise Business
Company name : Simplilearn
Period : April 2019 - November 2019
Summary : - Lead the Enterprise and Strategic Partnership business growth in the Europe region
- Lead discussions with the C-level executives of large enterprises spread across the region.
- Work with cross-functional teams ensuring successful project deliveries and handling of any escalations
- Onboard and manage Strategic Partners in various geographies to penetrate into the market and drive business growth.
Job Title : Senior Manager- Strategic Partnerships & Alliances
Company name : Simplilearn
Period : March 2018 - March 2019
Summary : - Worked closely with the leadership team - Founders, Co-Founders, C-level executives of large firms during the entire sales cycle ensuring a successful deal closure
- Managed a team to drive outbound sales activities with an objective of onboarding large strategic partners across various geographies.
- Worked on strengthening relationships with the on-boarded partners and devised strategies for the overall growth of the business through them - in turn, creating more value for both the parties.
- Worked with Program Directors, Managers, Deans of the top Universities and Colleges in the US to identify new avenues of growth. Helped them in the optimization of their websites leading to improved SEO rank in google, improved marketing campaigns and launch of new programs.
Location : Bengaluru Area, India
Job Title : Channel Sales Manager
Company name : Simplilearn
Period : November 2016 - March 2018
Summary : - Strategized and set-up a successful and scalable Global Channel Partner Program
- Drove various top of the funnel marketing activities leading to significant growth in the number of inbound leads
- Worked with cross-functional teams to drive product level changes and service alignment
- Launched a platform for driving business on multiple global online marketplaces. The platform so far has been able to generate a revenue of $ 1mn.
Location : Bengaluru Area, India
Job Title : Account Manager
Company name : TE Connectivity
Period : May 2014 - October 2016
Summary : - Responsible for creating new business opportunities for Fiber to the Home (FTTH) and Enterprise Network product portfolio in the Maharashtra region
- Hands-on experience in concept selling at CXO levels
- Work closely with channel partners to ensure timely project completion and drive sales
- Key Account Management - Up-sell and cross-sell new product lines
- Lead Financial Negotiations and take the service level agreements to closure
Location : Mumbai Area, India
Job Title : Summer Intern
Company name : IMRB International
Period : April 2013 - June 2013
Summary : Project Name - A Research on Mobile Broadband Users
Description - There were two prime objectives of this project - first to understand habits & behavior of Mobile Broadband (MBB) users and second being identifying the issues faced by the users as far as different broadband services were concerned.. The total population size was 100 out of which the sample size taken was 30 with the demographic variables being age, gender, income level and mobile internet usage per day.
Location : New Delhi Area, India
Job Title : Node Owner – Reporting and Charging Servers
Company name : Ericsson
Period : March 2010 - June 2012
Summary : Responsibilities included -
- Handling critical issues faced in real-time; updating the key stakeholders and resolving the issue in time bound manner
- Onsite- Offshore co-ordination for resolution of various issues
- Handling subscriber and customer escalations on a daily basis
- On-site support for fault rectification and hardware replacement on various occasions
- Automation of various server processes using Unix shell scripts
Location : Noida Area, India
Title : Become a Product Manager
Period : November 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/2a64b9f01d97b6252e34b771f3cf0443c86f58d315b0941db2cb45edb1a130d7?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Master Digital Transformation
Period : August 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/72ee5695917839d89e8e7bf59f21f4fb8e730f3f270b523c16872fbe935c7505?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : OMCA™ Certification for Online Marketing Associate Test Prep
Period : August 2019 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/3384d75397dac5c1fadb2e713d5435448f57f0859d31b3914c12b104e9ea3940?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Sales Channel Management
Period : July 2019 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/2486ed6de3986d9a21424bb9f90c3d0d6366d4b179be5c5e970758b40330e3c3?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : The Counselor Salesperson
Period : May 2014 - Present
Issuing Authority : Wilson Learning
Title : Advanced Google Analytics
Period : August 2020 - August 2023
Summary : google.com, https://analytics.google.com/analytics/academy/certificate/80FdPc-VTD6pkpu9IB2KdQ
Issuing Authority : Google
English (Full Professional), Hindi (Native Or Bilingual)
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