Empowering Growth by Focusing on Key User Retention Metrics | Automation | Analytics | Engagement | Segmentation
16 Years of Experience
Mumbai, Maharashtra, India
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Not Available
With over eight years of experience in sales development and business partnership, I am an Account Executive at CleverTap, a leading platform for user retention and engagement. I work with clients across various industries and sectors, such as e-commerce, fintech, media, and education, to help them grow their user base, revenue, and loyalty with CleverTap's innovative solutions. Previously, I was the global head of SDR and BDR team at CM.com, a cloud communications provider, where I built and coached a team of 10+ SDRs, generated a pipeline of $6 million ARR, and engaged with CxO-level executives. I also earned multiple security certifications from CM Academy and demonstrated mastery of CM.com's and competitor's product capabilities and value propositions. I have strong skills in sales metrics, lead nurturing, new business development, and security awareness. I am passionate about empowering clients with cutting-edge technology and data-driven insights.
CleverTap, SaaS/Cloud Product, Information Technology & Services
CM.com
CM.com
CleverTap, CM.com, CM.com, CleverTap, CleverTap, Datamatics Business Solutions Ltd., Sutherland, Aranca, Aranca, Hutchison 3G
Job Title : Account Executive
Company name : CleverTap
Period : May 2023 - Present
Location : India
Job Title : Partnership Alliance and Business development
Company name : CM.com
Period : April 2022 - February 2023
Summary : * Overall experience in Heading SDR and BDR India team
* Responsible to hire, coach, manage & build a team of high performing SDRs.
* Coaching the team is a key aspect of this role. Empowering my team to get the job done & not to do all by themselves.
* Help SDR’s with their direct cadence along with executives within the named target account list.
* Having ability to clearly communicate and demonstrate mastery of both CM.com’s and competitor’s product capabilities, limitations, and value propositions to SDRs.
* Drive & achieve an annual pipeline target of approx. $6 Mil. (ARR) with team expecting closure of 30% done by sales team.
* Create and support execution of internal SDR outbound prospecting campaigns to drive Commercial pipeline and revenue goals.
* Lead from the front, personally engaging at CxO level to support and coach teams on opportunity discovery and acceleration
* Lead a team of 10+ Sales Development Representative (SDR)
* Build and execute Outbound Sales Plays for SDRs to run campaign’s against specific account segments/industry/sector
* Refine the sales pitch and process to achieve optimum results.
* Help running campaigns and actively participating in Events, Webinar and Roadshows along with the SDR team
* Collaboratively working on marketing campaigns run on google add words, LinkedIn campaign’s, Segment tools.
* Develop and manage 4X sales pipeline.
* Manage and provide goal performance reporting to leadership by team and individual
* Understanding of the multiple sales channels, sales funnel, and related processes.
* Plan and direct sales staff activities and objectives to maximise sales volume as well as identify employee performance goals and measurements, partnering with them to obtain positive results.
* Collaborating with various functional teams & get support around SDR activities.
* Partners with Sales & Marketing closely to understand their business expectations
Location : India
Job Title : Partnership and Alliance Manager
Company name : CM.com
Period : August 2021 - September 2022
Location : India
Job Title : Senior Manager Global Inside Sales
Company name : CleverTap
Period : August 2020 - April 2021
Location : Mumbai, Maharashtra, India
Job Title : Inbound Marketing- SaaS- Digital Marketing- Business Development Manager
Company name : CleverTap
Period : July 2019 - August 2020
Location : Mumbai Area, India
Job Title : Manager Business Development
Company name : Datamatics Business Solutions Ltd.
Period : January 2018 - July 2019
Summary : Responsible for new logo acquisition and strategic business growth.
- Into End-To-End sales – Service Line (Business Research) for North America
- Heading the inside sales team of 20 executives and monitor performance and growth across service lines - Lead Generation, Research/Intelligence & Finance/Accounting services - for the US/UK and EMEA region
- Lead the prospect data team of associates who to identify and research right companies and stakeholders to provide lead base for inside sales team as per the Sales Strategy
- Providing the email marketing process using automated and custom methodologies, design templates, shortlist target audience and manage structured follow ups
- Design & implement marketing campaigns (industry segment & geography) and service expansion across service lines
- Create and develop marketing content and messages to excite prospects and interest them in Datamatic’s capabilities
- Design segment specific marketing presentations, prepare new client growth and trajectory reports, campaign effectiveness reports etc.
- Hire, train and develop high performing business development representatives and develop sales techniques, campaign plans and pitches that generates high quality sales leads
- Develop and deliver compensation and incentive plans for the inside sales organization, develop dashboard and key performance metrics to measure individual and team success
Member of the Marketing Committee that focuses on Datamatic’s branding, social media presence, SEO, digital growth, marketing brochures and presentations.
Location : Mumbai Area, India
Job Title : Business Development
Company name : Sutherland
Period : November 2016 - January 2018
Location : Mumbai Area, India
Job Title : Account Manager -- Business Development at Aranca
Company name : Aranca
Period : June 2012 - October 2016
Summary : - Develop a strategy the team will use to reach its goal
- Provide any training that team members need
- Communicate clear instructions to team members
- Listen to team members' feedback
- Monitor team members' participation to ensure the training they
providing is being put into use, and also to see if any additional
training is needed
- Manage the flow of day-to-day operations
- Create reports to update the company on the team's progress
- Distribute reports to the appropriate personnel
Job Title : Team Lead -- Business Development
Company name : Aranca
Period : June 2012 - October 2016
Summary : - Develop a strategy the team will use to reach its goal
- Provide any training that team members need
- Communicate clear instructions to team members
- Listen to team members' feedback
- Monitor team members' participation to ensure the training they
providing is being put into use, and also to see if any additional
training is needed
- Manage the flow of day-to-day operations
- Create reports to update the company on the team's progress
- Distribute reports to the appropriate personnel
Job Title : Sr Retention Executive COTI UK
Company name : Hutchison 3G
Period : November 2008 - May 2012
Summary : -- Retentions UK process for mobile phone contracts.
Title : Security-topic: Creating Strong Passwords
Period : July 2022 - Present
Summary : sTSQFF66, studytube.nl, https://academy.studytube.nl/
Issuing Authority : CM Academy
Title : Security-series: The Inside Man E01 Social Engineering
Period : April 2022 - Present
Summary : 3wIWn53N, studytube.nl, https://academy.studytube.nl/
Issuing Authority : CM Academy
Title : Security-topic: Clear Desk/Screen
Period : January 2022 - Present
Summary : JjBrEsW0, studytube.nl, https://academy.studytube.nl/
Issuing Authority : CM Academy
Title : Security-topic: Malware as a Service
Period : January 2022 - Present
Summary : http://%27%27
Issuing Authority : CM Academy
Title : Security-topic: PII data
Period : January 2022 - Present
Summary : http://%27%27
Issuing Authority : CM Academy
Title : Security-topic: Security Awareness Exam (Mandatory)
Period : January 2022 - Present
Summary : http://%27%27
Issuing Authority : CM Academy
Title : Security-topic: Multi-Factor Authentication
Period : September 2021 - Present
Summary : http://%27%27
Issuing Authority : CM Academy
Title : Business Messaging: SMS Basics
Period : August 2021 - Present
Summary : http://%27%27
Issuing Authority : CM Academy
Title : Business Messaging: SMS Basics
Period : August 2021 - Present
Summary : http://%27%27
Issuing Authority : CM Academy
Organization name : NA
English (Full Professional), Gujarati (Elementary), Hindi (Full Professional), Marathi (Full Professional)
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