Work History:

Job Title : Software Engineer
Company name : Zeta
Period : February 2024 - Present
Summary : • Implemented User Auth Profile using SpringBoot on PublisherHome contributing to the security enhancement.
• Pioneered the development of a tailored API Gateway solution with Spring Cloud, leading to a 50% improvement in service reliability and performance through effective rate limiting and throttling for Banks.
• Implemented Login-Logout for the PublisherHome using SpringBoot for Session-management using SQL database
Location : Hyderabad, Telangana, India

Job Title : Back End Developer
Company name : DISH Network Technologies
Period : June 2023 - January 2024
Summary : • Resolved buffering issues on Dish Anywhere by 82% with the implementation of timeShift.Utilized
JavaScript/TypeScript, REST integrations (BitMovin API), and Node.js for optimal content delivery.
• Implemented robust parental control using Node.js and MongoDB on Dish Anywhere, providing a secure and
customizable viewing experience.
• Boosted user engagement with Notification Alerts for user profiles, developed with Node.js and MongoDB,
keeping users informed and connected to personalized content.
• Secured API Endpoints: Strengthened backend security by implementing HTTPS, API rate limiting, and thorough input validation, safeguarding Dish Anywhere against potential vulnerabilities and ensuring a secure data exchange between frontend and backend components.
• Introduced a content caching layer with Redis to accelerate data retrieval, decreasing load times by 25% and ensuring a faster and more responsive user experience on Dish Anywhere.
• Ensured a consistent experience across different browsers by rigorously testing and optimizing the frontend codebase, resulting in improved compatibility and performance on popular browsers like Chrome, Firefox, Safari, and Edge.
Location : Bengaluru, Karnataka, India

Job Title : Android Developer
Company name : DISH Network Technologies
Period : January 2023 - May 2023
Summary : Currently Working on/but not limited to:
- Leading the development of a cutting-edge Customer Care Chat App at Dish Network, integrating Android Studio using Java and GPT(API) for enhanced user interactions by 72 %.
- Added the first point of contact between customers and their relevant queries, helping the company save 2 Million $ yearly, spent on customer care interactions, and reduced the wait time of customers by an average of 17 minutes per customer.
- Successfully integrated the chat app with Dish Network's CRM system, providing customer support agents with instant access to relevant customer information during interactions. This integration enhanced the efficiency of issue resolution by 30%, contributing to improved customer satisfaction and streamlined communication.
- Implemented a dynamic FAQ section within the app, leveraging machine learning to continuously analyze and update frequently asked questions. This adaptive approach reduced the need for manual updates and ensured that customers received accurate and up-to-date information, resulting in a 15% decrease in unnecessary support inquiries.
Location : Bengaluru, Karnataka, India

Job Title : Back End Developer
Company name : Paytm
Period : February 2022 - July 2022
Summary : • Developed Real-Time Transaction Notifications for Paytm Wallet using Spring Boot and WebSocket, boosting
transaction update speed.
• Ensured code robustness with thorough unit tests for the ”No Hidden Charges” feature, enhancing application
stability.
• Skillfully managed live databases, crafting precise SQL queries for effective data management insights.
• Engineered a dynamic web app using Spring Boot and Hibernate, optimizing user experiences.
Location : Bengaluru, Karnataka, India