About

Profile Summary: • Experienced resource manager with 8.10 yrs of exp. Responsible for Demand & Supply chain management, On boarding of resources on bench, maintaining high Utilization of work force available. • Develop highly collaborative relationships with key members of the Service Delivery, Operational Units, HR, Recruitment, Training Dept., etc. • Identify areas of improvement for continuous resource management process, develop and share leading practices across sub-areas. • Ability to make decisions in a timely manner, faced with incomplete information, and under tight deadlines and pressure. • Contributing to various recruitment drives to support in hiring new Talent. • Prepare various reports for meetings, Dashboard, etc. & drive the meetings. • Managing large portfolios or Business Unit with 1000+ Head Count. Skills: Resource Management, Demand & Supply Chain management, Workforce Management (WFM), Resource Allocation, Microsoft Dynamic- AX, MS Office- Outlook, Excel, PowerPoint, Word, etc. Soft Skills: Resilient, Communication, Self-Management, Flexibility, confidence, Problem Solving, Team work. Role and Responsibilities: • Leading RM function & Managing 2 people Team. Reporting into Talent Management Head. • Supply Chain Management (Staff-Aug, Capacity/Bench hiring, Cross-skilling, upskilling & Reskilling of Talent) • Maintain high Utilization • Adherence to Staffing SLA’s • Pyramid - Maintenance & Correction • Fresher seeding & Billing • Staffing o Validation and Prioritization of requirements o Requirement fulfilment strategies/means used o Key accounts/positions staffing o Non-Billable resources tracking o Upcoming Releases or future Bench tracking o Internal rotation of Talent on project(s) o End to end staffing • Other o Collaboration & Co-ordination with all Key Stakeholders (Sales, Proposal Team, Training, Recruitment, HR etc) o Employee engagement including new joiners o Review of new joiners performance and further action based on feedback o Escalation usage /effectiveness o Collecting performance feedbacks post release to identify need for training, PIP, etc. o Analysis of closed positions to identify different patterns like skill-mix, average time of closure, Dependency on External hire, challenges faced in fulfilment, etc.