SaaS Talent

B2B Customer Marketing | Customer Engagement

6 Years of Experience

Chennai, Tamil Nadu, India

Expected Salary

-

Current Salary

-

Notice Period

Not Available

About

Hi, I'm Kirthan! I was that kid who, when asked what I wanted to become when I grow up, would respond with the usual 'Doctor' or 'Engineer' or sometimes the unconventional 'Scientist' or 'Astronaut'. I eventually went on to get a degree in Electrical and Electronics Engineering. But, I've always had a penchant for reading, writing, and all things creative. It was at my first job that I discovered the world of marketing and haven't looked back since then. I love telling stories. Stories that inform, engage, help make smart data-driven decisions, and eventually change lives. I love listening to other people's stories as well. I'm passionate about all things marketing and aspire to make a small dent in this universe. So, that's my story. If you want to talk about books, writing, marketing, or just stories in general, I'm only a ping away. You can always shoot me an email at kirthan.ramesh@gmail.com

Customer Marketing Specialist - Advocacy

Freshworks, SaaS/Cloud Product, Information Technology & Services

Past Company 2

Freshworks

Past Company 3

Kaar Technologies

Companies Worked:

Freshworks, Freshworks, Kaar Technologies, Kaar Technologies

Work History:

Job Title : Customer Marketing Specialist - Advocacy
Company name : Freshworks
Period : January 2023 - Present
Location : Chennai

Job Title : Segment Marketing Specialist
Company name : Freshworks
Period : July 2021 - December 2022
Location : Chennai

Job Title : Product Marketer - KTern
Company name : Kaar Technologies
Period : March 2019 - April 2021
Summary : • Identification of ideal customer profile and analysis of product-market fit through market research
• Strategizing and executing the complete product content creation and distribution strategy. This includes ToFU, MoFU, and BoFU content marketing activities to acquire, nurture and retain customers
• Continuously monitoring, analyzing and improving the SEO strategy to rank on the first page of SERP for several target keywords
• Co-ordinating and exploring mutual synergies with various KTern Partners across the globe
• Ideating and conducting targeted webinars and lead-generation campaigns for SAP customers and partners across the globe
• Establishing KTern’s social media presence to improve product positioning & branding
• Working closely with product engineering, sales and customer success teams to identify the product's value in the market
Location : Chennai

Job Title : Digital Marketing Specialist
Company name : Kaar Technologies
Period : November 2017 - March 2019
Summary : • Developed and maintained a database of 20K+ contacts across 5 countries and 6 industry verticals
• Developed and executed the Email Marketing strategy for lead generation and customer retention
• Handled the LinkedIn Company page (Kaar Technologies) to raise brand awareness and increased the follower count from 5K+ to 10K+
• Author of 40+ Blogs and Whitepapers on SAP Solutions & KCloud by collaborating with several SAP consultants and Subject Matter Experts
• Developed case studies for various SAP S/4HANA Implementation and Rollout projects
• Co-ordinated and featured in an initiative called Kaar Talks, a series of videos explaining SAP Solutions
• Conducted SAP S/4HANA webinars with a combined viewership of 1500+ attendees across fifteen countries for lead generation
• Organized a Technological Event for Kaar Tech Oman (COMEX'19) with a footfall of 200+ potential prospects

Certifications:

Title : Google Analytics
Issuing Authority : Google

Title : Google Digital Unlocked
Issuing Authority : Google

Title : Inbound Marketing
Issuing Authority : HubSpot

Organizations:

Organization name : Institution of Engineers, India Position : Member Period : 2014 - Present Organization name : Indian Society for Technical Education Position : Member

Languages:

English (Professional Working), Hindi (Native Or Bilingual), Tamil (Native Or Bilingual)

Skills

marketing

Digital Marketing

Management

B2B Marketing

Marketing Strategy

Content Management

Project Management

Content Marketing

Blogging

Content Strategy

Social Media Optimization (SMO)

Social Media Marketing

Copywriting

Microsoft Office

Arduino

Google Analytics

Customer Service

Leadership

Teamwork

Public Speaking

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Notes & Recommendation

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