SaaS Talent

PMO , RMG and Client Engagement Professional

11 Years of Experience

Pune, Maharashtra, India

Expected Salary

-

Current Salary

-

Notice Period

Not Available

About

Results-driven PMO & Resource Management Analyst adept in project & resource management in adherence to PMI's Project Management Body of Knowledge, and strategic planning. Interdisciplinary project manager with 6+ years of diverse industry experience in BFSI & IT domains. Experienced in highly dynamic PMO environment, with a portfolio management to prioritize projects based on investments and strategic requirements. Formulated common processes and organizational process assets as a set of standards for smoother Resource & Project management. Dedicated IT professional with in-depth experience delivering excellence in cross-functional team building and leadership. Exhibits superb communication, organizational, and analytical skills. Applied project management methodologies and managed the project execution and control (risks, issues, and stakeholder communication) through implementation Key skills involve excellent communication, interpersonal and presentation skills and customer- focused, with proven stakeholder management, through all levels of an organization. Being a committed team player, want to be a part of a renowned Organization, to contribute towards the growth of the Organization, based on my expertise and personal capabilities by learning from the new exposure within the structured framework of the organization.

PMO , RMG and Client Engagement (Sr. Associate)

Synechron, IT Services & Solutions, Information Technology & Services

Past Company 2

Optymyze

Past Company 3

Clarion Technologies Pvt Ltd

Companies Worked:

Synechron, Optymyze, Clarion Technologies Pvt Ltd, Ravindra Enterprises

Work History:

Job Title : PMO , RMG and Client Engagement (Sr. Associate)
Company name : Synechron
Period : May 2017 - Present
Summary : • Scheduling and Managing interviews for candidates
• Communicating and Coordinating with clients and candidates for the interviews
• Coordinating with the Recruitment teams and the client for interviews scheduling and availabilities
• Maintaining various trackers for interviews and requirements.
• Coordinating with the client teams for various processes like onboarding, timesheets, billing etc.
• Gathering, Managing and Getting Sign-Offs on Client Requirements
• Screening and Short-Listing Candidate Profiles for Client Submissions
• Establishing and Managing Employee and Client Relations
• Published Daily, Weekly and Monthly Reports to all the stakeholders
• Preparing and Maintaining Monthly SLA reports
• Preparing the POs for the contract resources working from client location
• Managing Invoicing and billing for the project on the monthly basis
• Monthly forecasting and budgeting of the project plan based on business requirements
• Support and assist in project estimations
• Prepare various presentations & reports for governance meetings
Location : Pune Area, India

Job Title : Enterprise Business Developer Support
Company name : Optymyze
Period : April 2016 - April 2017
Summary : • Managing and Supporting clients as part of the Business Development Group
• Actively supporting the management to identify & address client problem areas
• Supported Sales teams to build various presentations and reports for clients and maintain client data for Leads and Opportunities
• Conduct Market Research and various detailed data analysis to prepared various research & insight documents like client competitors and their pros and cons, business domain knowledge base etc.
• Worked with Sales Directors to establish prospective account qualification criteria and develop a strategy to manage pipeline activities
• Mapping business requirements and coordinating in developing and implementing processes in line with the pre-set guidelines.
• Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
• Support marketing efforts and gain prospect support for press releases, references, case studies, etc.
• Preparing periodic reports on project status, practice updates, revenue forecast, revenue analysis to senior management by performing analysis on the data.
Location : Pune Area, India

Job Title : Sr. Resource Management and PMO Executive
Company name : Clarion Technologies Pvt Ltd
Period : August 2014 - April 2016
Summary : • Worked closely with delivery management to understand and fulfill their resource requirements for both immediate and proactive hiring
• Took accountability and ownership of tracking requirements to closure within the SLAs on daily basis with the Recruitment teams and build a healthy pipeline for the forecasted requirements
• Preparing and presenting monthly resource talent mapping dashboards
• Manage bench resources and smartly managing them for opportunities across verticals/ sub verticals
• Efficiently managed non-billable resources by optimizing the utilization and training them to fit the requirements for billable positions
• Resource release tracking and feedback maintenance to divert the resources for the upcoming requirements
• Review all resource plans and recommend on recruiting sources to fulfill the business requirements
• Managing full recruitment Life cycle Strategy, Sourcing, Screening candidates over phone, skillset matrix, client interview coordination, following up till the candidate joins at onsite
• Maintain bench pool buffer, chargeability and utilization ratios as per the organizational standards
• Performing various root cause analysis & gap analysis for the project concerns across multiple dimensions
• Maintaining account wise dashboards to track and identify chargeability trends
• Communicating various scorecard and quality dashboards on daily, weekly and monthly basis to various stakeholders.
• Managing project finances on all matters related to sales budgets, expenses and vendor invoice payments and recoveries
• Execution of all the legal documents with the vendors
• Market research and Database building by identifying prospect accounts and contacts. Understand the prospect's business and present the right offerings
• Managing and executing various campaigns to generate new sales prospects
• End-to-End ownership for leads right from prospecting till closure. Pipeline management and
Location : Pune Area, India

Job Title : Sales Operations Executive
Company name : Ravindra Enterprises
Period : January 2013 - June 2014
Summary : • Analyzing and understanding client’s business strategy, future sales plans, expansion activities.
• Creating new business opportunities through existing and extended network, and participating in the creation, presentation and sales of a complete value proposition.
• Also responsible for conducting marketing activities for upcoming marketing events.
• Integrated the customer service and sales databases together to increase awareness of customer needs.
• Developed regional sales maps from the data to assist the sales team
• Developed monthly sales metrics and created reports for management on sales performance.
• Created all ad-hoc reports for the company pertaining to sales information for all levels of management
• Maintained, updated, and emailed all daily sales components to management
• Administered customer relationship management system.
Location : Pune Area, India

Certifications:

Title : Certified SAFe® 6 Scrum Master
Period : July 2023 - July 2024
Summary : credly.com, https://www.credly.com/badges/1f4e324c-03b3-42e7-a0d9-d7966cc95ff9/linked_in_profile
Issuing Authority : Scaled Agile, Inc.

Title : Certified SAFe® 6 Scrum Master
Period : July 2023 - July 2024
Summary : credly.com, https://www.credly.com/badges/1f4e324c-03b3-42e7-a0d9-d7966cc95ff9/linked_in_profile
Issuing Authority : Scaled Agile, Inc.

Title : Certified SAFe® 6 Agilist
Period : May 2023 - May 2024
Summary : credly.com, https://www.credly.com/badges/d4dd10a1-7d55-4120-b026-aab82449abc1/linked_in_profile
Issuing Authority : Scaled Agile, Inc.

Title : PRINCE2 Certified Practitioner
Period : May 2018 - May 2022
Issuing Authority : AXELOS Global Best Practice

Title : AMCAT Certified Data Processing Specialist
Period : July 2014 - Present
Summary : 567055-211, myamcat.com, https://www.myamcat.com/certificate/567055/data-processing-specialist/211
Issuing Authority : Aspiring Minds

Languages:

Bengali , English , Hindi

Skills

Microsoft Excel

Windows

Outlook

Microsoft Office

PowerPoint

Microsoft Word

Public Speaking

Strategic Negotiations

Customer Service

English

Marketing Research

Bengali

Hindi

Resource Management

Customer Relationship Management (CRM)

Project Management Office (PMO)

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Notes & Recommendation

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