SaaS Talent

Senior Technical Architect - Servicenow at Infocenter

7 Years of Experience

Pune, Maharashtra, India

Expected Salary

-

Current Salary

-

Notice Period

Not Available

About

Skills/Functional Roles: • I have a good experience working on customisation on Incident Management, Service Catalog, Change Management modules including Business Rules, Service Catalog, Flow Designers, Client Scripts, UI Policies, Script Includes, Workflows, and UI Actions and others • Worked on Scheduled jobs, Import sets and Transform maps • Experience working with Integrations (Integrating ServiceNow with third party applications) with REST, SOAP or Spokes using Integration Hub • Having experience in Unidirectional or Bi-directional Integration • Worked on Scripted REST API to handle the incoming to Servicenow • I have good experience with Servicenow Implementations, including Designing, Architecting, Integrations, Developments and Deployment activities within instances. • I have good experience of the Servicenow Platform and functionality, and working on various Servicenow Implementation projects with different modules • Delivering Implementation and DEVSHOP™ projects • Decision making in end-to-end Implementation projects Besides this, I work as a Technical Architect where my roles are as below: • Deep dive into prolonged and complex issues and providing technical solutions for the same • Preparing design documentation from an Architect point of view on Complex cases • I work on projects which has Escalations or likely to get Escalations • I work as a key member in critical projects where I provide my technical expertise 11x Micro Certifications achieved 3x Mainline Certifications achieved

Senior Technical Architect - Servicenow

Infocenter, IT Services & Solutions, Information Technology & Services

Past Company 2

Infocenter

Past Company 3

Infocenter

Companies Worked:

Infocenter, Infocenter, Infocenter, Infocenter, Infocenter, eClerx

Work History:

Job Title : Senior Technical Architect - Servicenow
Company name : Infocenter
Period : May 2024 - Present

Job Title : Delivery Lead - Servienow
Company name : Infocenter
Period : April 2023 - July 2024
Location : Pune, Maharashtra, India

Job Title : Project Lead - Servicenow
Company name : Infocenter
Period : April 2022 - April 2023
Location : Pune, Maharashtra, India

Job Title : Sr. Consultant - ServiceNow
Company name : Infocenter
Period : August 2021 - April 2022
Location : Pune, Maharashtra, India

Job Title : Consultant - ServiceNow
Company name : Infocenter
Period : October 2020 - August 2021
Location : Pune, Maharashtra, India

Job Title : Servicenow
Company name : eClerx
Period : March 2018 - October 2020
Location : Pune, Maharashtra, India

Certifications:

Title : Micro-Certification - Automated Test Framework
Period : December 2024 - Present
Issuing Authority : ServiceNow

Title : ServiceNow Certified Implementation Specialist - IT Service Management
Period : December 2024 - Present
Issuing Authority : ServiceNow

Title : Suite Certification - Application Developer Core Skills Micro
Period : December 2024 - Present
Issuing Authority : ServiceNow

Title : Suite Certification - Citizen Developer Core Skills Micro
Period : December 2024 - Present
Issuing Authority : ServiceNow

Title : Now Assist Executive Micro Cert
Period : November 2024 - Present
Issuing Authority : ServiceNow

Title : Micro-Certification - Agile and Test Management Implementation
Period : October 2024 - Present
Issuing Authority : ServiceNow

Title : Servicenow Certified Application Developer
Period : June 2023 - Present
Summary : 24404820
Issuing Authority : ServiceNow

Title : Micro-Certification - Citizen Developer Process Creator
Period : May 2023 - Present
Issuing Authority : ServiceNow

Title : Micro-Certification - Flow Designer
Period : May 2023 - Present
Issuing Authority : ServiceNow

Title : Micro-Certification - Introduction to App Engine Studio
Period : May 2023 - Present
Issuing Authority : ServiceNow

Title : Micro-Certification - Predictive Intelligence
Period : May 2023 - Present
Issuing Authority : ServiceNow

Title : UI Builder Micro-Certification
Period : May 2023 - Present
Issuing Authority : ServiceNow

Title : Micro-Certification - Integration Hub
Period : April 2023 - Present
Issuing Authority : ServiceNow

Title : Micro-Certification - Welcome to ServiceNow
Period : November 2022 - Present
Issuing Authority : ServiceNow

Title : Certified System Administrator
Period : February 2022 - Present
Issuing Authority : ServiceNow

Skills

IT Service Management

Technical Architect

Technical Solution Design

3rd Party Integrations

Design

Escalation Resolution

Technical Solutions

Application developer

Servicenow development

Visual Task Board

Migrations

Project Delivery

Delivery

Project Management

HR Integrations

HR Service Delivery

JavaScript

ServiceNow

ServiceNow Administration

Customer Service Management

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Notes & Recommendation

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