Let's talk about #Customer Care, Satisfaction & Retention #Account Management #LeadGen #BD #Internal external communication #Supply Chain #Aftersales #eLearning #AR #VR #Google Map #Workplace #CRM #ERP #Sales
14 Years of Experience
Pune, Maharashtra, India
90965*****
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Not Available
A skilled professional within Sales Market, punctual well organized, ambitious and passionate. A quick learning individual who is also willing to go the extra mile to provide excellence in all aspects of his professional career. Described as Creative, Hardworking and Passionate by past employers as well as highly reliable. To work towards improving at each moment for a longer, happier existence and growth of the organization, self and Society. 10+ years of experience in Market Research, Data Development, Marketing Activities, Email, International Cold Calling, Inside Sales, Lead Generation, Business Development, Cross-selling, Up-selling, Sales Analysis, Sales Forecasting, Team Management, HubSpot, Zoho, SalesForce, Oracle & Siebel CRM. email ID: mayur.kadam@outlook.com. Skype ID: mayur.kadam79
Katalyst Technologies, SaaS/Cloud Product, Apparel & Fashion
MediaAgility
DelphianLogic Technologies - Performance by Design.
Katalyst Technologies, MediaAgility, DelphianLogic Technologies - Performance by Design., DelphianLogic Technologies, Entercoms - Drive Your Aftermarket Forward!!!, eGain Communications, TSL Marketing, WNS Global Services, Tata Business Support Services Limited
Job Title : Assistant Manager Sales Marketing (USA)
Company name : Katalyst Technologies
Period : May 2019 - Present
Summary : Apparel Softech a division of Katalyst Technologies
Improving efficiency & effectiveness of Apparel, Footwear and Accessory companies through customized software solutions.
"Responsible for all sales & marketing activities"
Location : Pune Area, India
Job Title : Assistant Manager Business Development (USA)
Company name : MediaAgility
Period : September 2017 - August 2018
Summary : MediaAgility is a digital consulting company with the vision of making work productive, enjoyable, meaningful and engaging for all. Our full spectrum advisory and implementation services are focussed on Collaboration, Innovation and Analytics. Improve your operations, better connect with your customers, empower your employees with deeper collaboration and innovate new products and services partnering with our cross functional teams.
Responsibilities:-
• Hubspot CRM to maintain prospect details & email marketing. Managing all presales activities including lead generation, nurturing the leads, discovery call & product demonstration.
Location : Pune Area, India
Job Title : Associate Manager - Business Development (UK)
Company name : DelphianLogic Technologies - Performance by Design.
Period : March 2017 - September 2017
Summary : The name “Delphi” was derived from the ancient Greek Oracle at Delphi. Logic got appended to the name because our tools were and have always been analytical and based on rationality. The rest came together organically – we focused on solutions that were built on explicit performance goals.
Sustainable out-performance is never an accident. It’s always by design.
Responsibilities:-
• Zoho CRM to maintain prospect details.
• Pitching learning & Visual solutions to Automobile & BFSI Sector. (eLearning, virtual reality,
Augmented reality & workflow)
• Responsible for complete Business Development from generating lead and converting them into
the deal with the help of account manager.
• Daily, weekly & monthly progress report.
Location : Pune Area, India
Job Title : Sr. Business Development Executive (EMEA)
Company name : DelphianLogic Technologies
Period : February 2016 - February 2017
Location : Pune Area, India
Job Title : Sr. Business Development Executive (EMEA)
Company name : Entercoms - Drive Your Aftermarket Forward!!!
Period : September 2014 - February 2016
Summary : Entercoms, Inc. provides technology-leveraged services for supply chain after-market service operations. It offers Service Management, Repairs & Return Management, Spare Part Management and Field Service Management.
Responsibilities:-
• Analyzing Company based on their Annual report / Investor report.
• Financial Analysis for targeted company (comparing with their major competitors) based on supply chain metrics.
• Company Profiling: Studying and analyzing the business needs of prospects.
• Company specific Research: Analysis of company’s products and services with the objective to develop services that will enable clients to compete effectively in the global markets.
Location : Pune Area, India
Job Title : Sr. Business Development Specialist (USA)
Company name : eGain Communications
Period : November 2011 - September 2014
Summary : eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service processes, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).
Responsibilities:-
• Lead generation in the USA and Canada market.
• Preparing daily and monthly reports.
• LinkedIn search for right party contact.
• Oracle CRM to maintain prospect details.
Location : Pune Area, India
Job Title : Sr. Inside sales Specialist (APAC & USA)
Company name : TSL Marketing
Period : January 2011 - November 2011
Summary : Responsibilities:-
• Generating leads for Hexaware, SAP, People soft & Oracle Application.
• Talking to VP/Director/Manager/Lead of fortune 500 companies to understanding their IT
requirement in ERP domain and Explaining Hexaware’s offerings and capabilities.
• Client interaction as per requirement for new update or training.
• Reporting weekly progress of the campaign to the respective clients.
Location : Pune Area, India
Job Title : Sr. Customer Service Associate (USA & Canada)
Company name : WNS Global Services
Period : February 2010 - January 2011
Summary : Responsibilities:-
• Handling escalation calls regarding payment queries for USA & CANADA.
• Keep tracking of escalation email & call for future reference.
• Client interaction as per requirement for new updates or training.
• CMS Monitoring and Floor Assistance if needed.
Location : Pune Area, India
Job Title : Customer Care Executive (India)
Company name : Tata Business Support Services Limited
Period : September 2007 - October 2009
Summary : Responsibilities:-
• SR & Prospect record audit.
• Preparing Daily report, Weekly & Monthly Dashboard
• Call log Audit as per Requirement
• Feedback and training conducted for TSA's in Bottom Quartile
• Handling irate customers (Escalation calls)
• CMS Monitoring and Floor Assistance if needed.
Location : Pune Area, India
Organization name : Neehar (Vanchit Vikas) (MAHARASHTRA) Period : January 2007 - Present
English (Full Professional), Hindi (Full Professional), Marathi (Native Or Bilingual)
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