Senior Cloud Migration Manager | Strategist | Advisor | Technologist | Technical Mentor | AWS & OCI Certified | DevOps Certified | CDN | Internet Security | Coaching & Training Certified | Fitness Freak | Car Enthusiast
14 Years of Experience
Bengaluru, Karnataka, India
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Not Available
A dynamic, team spirited and performance-driven professional with an excellent capability of driving strategical and tactical decisions in technology projects from initiation to completion with remarkable deadline sensitivity. About 14 years of experience working with both product and service-based companies with core competencies on leadership skills, building services strategy, project management and team management. Technical expertise on Cloud Security, Content Delivery Network, Cloud Technologies, Middleware and Internet technologies used over different platforms.
Atlassian, SaaS/Cloud Product, Computer Software
Akamai Technologies
Akamai Technologies
Atlassian, Akamai Technologies, Akamai Technologies, Akamai Technologies, Akamai Technologies, Akamai Technologies, IPsoft, IPsoft, KPIT Cummins Infosystems Limited
Job Title : Senior Cloud Migration Manager
Company name : Atlassian
Period : October 2022 - Present
Summary : A globally recognized multiplier and customer champion who drives alignment and impact across product and operations. Able to drive complex migrations with Atlassian’s largest customers and lead complex initiative and cross functional projects, with a focus on customer solutioning and overall team’s strategy and goals.
Location : Bengaluru, Karnataka, India
Job Title : Senior Engagement Manager
Company name : Akamai Technologies
Period : July 2022 - October 2022
Summary : Strategic Agility - Anticipating future consequences and trends accurately. Owning broad knowledge and perspective & is future oriented. Can create competitive and breakthrough strategies and plans.
Increase Customer Loyalty by unlocking value - Develop, maintain and execute a customer success
plan for aligned accounts.
Accelerate Revenue - Identify and target new product adoption for each aligned customer.
Operational Excellence - Using established roadmaps, build account backlogs and ensure a full
pipeline of work to leverage account entitlements to achieve fulfillment and deliver value to
customers.
Sales Partnership - Grow product/services revenue. Partnership during contract renewals.
Program Management - Work on CBRs, Gap & Whitespace analysis, Project & Timecard Compliance.
Technical - Evangelize Akamai API's & DevOps integration. Offer technical trainings to the customers.
Hiring, Mentoring & Training – Interviewing new hires, mentoring & training them.
Negotiations - Can negotiate skillfully in tough situations with both internal and external group with
minimum noise. Can win concessions without damaging relationships. Have a good sense of timing.
Location : Bengaluru, Karnataka, India
Job Title : Engagement Manager II
Company name : Akamai Technologies
Period : April 2021 - June 2022
Summary : Strategic, tactical and operational decision owner for top businesses in US for their APJ & EMEA units. Serves as the central point of contact for these customers, managing the client relationship, overseeing integration work and ensuring Akamai exceeds the customer’s expectations. Provide the customer with Industry knowledge for their web and security strategies and develop solutions how to best leverage Akamai platform to reach their goals. Create and expand the customer relationship through exploration of the customer’s current and future business roadmap. Engage Akamai engineering and business teams with product concepts and features that meet the need of our largest customers.
Location : Bangalore Urban, Karnataka, India
Job Title : Senior Technical Project Manager
Company name : Akamai Technologies
Period : April 2019 - March 2021
Summary : As a Senior Technical Project Manager, I lead technical teams in delivering the best Akamai solution based on the customer’s specific requirements. This involves evaluating customer’s web architecture, CMS, DNS configuration, security posture, proposing & enabling the ideal Akamai solution that satisfies customers’ business needs. Hiring the right talent for the global services team and offering technical mentoring to onboard them.
Location : Bengaluru, Karnataka, India
Job Title : Technical Project Manager II
Company name : Akamai Technologies
Period : March 2016 - March 2019
Summary : Working independently & closely with the Fortune 500 e-Commerce customers to several mid-tier eCommerce sites, as an Internet technologist. The job requires engaging with our customers to consult on industry best practices, design and build quality solutions, and always maintain the highest quality customer service.
Location : Bengaluru Area, India
Job Title : Technical Solutions Engineer II
Company name : Akamai Technologies
Period : September 2014 - February 2016
Summary : Supporting Akamai round the globe web performance products like Ion, DSA, WAF, etc. My job required to act as a shift lead, to assign cases based on technical abilities of the engineers and handle inter-shift transitions. Technical work involved handling issues related to broken HTTP request by analyzing the request flow. Identify & debug issues related to caching, timeouts, inappropriate traffic routing, incorrect mapping, SSL based, Dos attacks, etc.
Location : Bengaluru Area, India
Job Title : Shift Lead In Applications Management Team
Company name : IPsoft
Period : April 2013 - September 2014
Summary : Designed and engaged in planned activities of upgrading and installing patches related to different application/web-servers in diversified environments. Setup DNS, Apache redirects & troubleshoot related issues. The job also required to handle escalations, deviations and outages calls with the customers. Build and share RCAs. Working with the Quality team on process improvements. Preparing run-books and documentations.
Location : Bangalore, India
Job Title : Applications Admin
Company name : IPsoft
Period : December 2010 - March 2013
Summary : Worked on technologies like WLS 10.3, WAS 6.0/7, JBoss EAP, Tomcat, Apache, Cloud Computing, AWS, Citrix Cloud, Nagios. The job required to perform correlation of multiple alarms and traps to one or several known outages or conditions. Open a trouble bridge and escalate if required. Ensuring that all outage management activities are documented. Drive recommendations back to the Level 2 Engineering Operations teams. Support routine deployments as requested.
Location : Bengaluru Area, India
Job Title : Weblogic Support Engineer
Company name : KPIT Cummins Infosystems Limited
Period : October 2009 - December 2010
Summary : Worked as Oracle Weblogic Server Product Support Engineer. My responsibilities involved troubleshooting issues on Weblogic server crash, hung state, WLST, JMX, JMS, JDBC, proxy plug-in & security related issues. SLA based analysis and reproducing client issues on Weblogic server. Work with server development team to ensure the product bugs get fixed wit
NA
Title : Customer Service Foundations
Period : September 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/8d410b932fe0a798c7a5574779942470e39305074985c34cc3ae3896442a7ede?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn
Title : Working with Upset Customers
Period : September 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/710b979910cab48764fb04f19b4801c902bb17e15d80b13a9176b5eea86e9810?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn
Title : Learning the OWASP Top 10 (2018)
Period : June 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/e2e3702eee044640a67be6d89f737db6248cdbcc8c94e7969d440a7dae1e24f4?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn
Title : Oracle Cloud Infrastructure Foundations 2021 Certified Associate
Period : February 2022 - Present
Issuing Authority : Oracle
Title : Next Generation Technical Leader
Period : December 2020 - Present
Summary : youracclaim.com, https://www.youracclaim.com/badges/9ac0813a-7753-48fc-a7e8-062f17ba26e4?source=linked_in_profile
Issuing Authority : Akamai Technologies
Title : Artificial Intelligence Foundations: Neural Networks
Period : July 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/13dd8183c66b7133b054a0c4cceb56b14c8c38144a68be770d1e4a2f11fb8eb4?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Coaching and Developing Employees
Period : February 2019 - Present
Summary : lynda.com, http://www.lynda.com/Business-Skills-tutorials/Coaching-Developing-Employees/115863-2.html
Issuing Authority : Lynda.com
Title : Edward de Bono Six Thinking Hats
Period : April 2015 - Present
Issuing Authority : Edward de Bono Methods
Title : CloudUCertification
Period : June 2014 - Present
Summary : rackspace.com, http://cloudu.rackspace.com/diweb/catalog/cert/view/1/id/57a3115c-a7ea-431b-8f72-769dbb07ba7a
Issuing Authority : Rackspace
Title : VCE Certified Converged Infrastructure Associate
Period : June 2014 - Present
Issuing Authority : VCE, the Virtual Computing Environment Company
Title : AWS Cloud Certified Practitioner
Period : December 2018 - December 2020
Summary : amazon.com, https://aws.amazon.com/certification/certified-cloud-practitioner/
Issuing Authority : AWS
Title : DevOps Certified Project Manager
Summary : 87667076872196, devops-certification.org, https://www.devops-certification.org/certifications/DevOps-Certification.Org-CDPM686eb19b90-87667076872196.pdf
Issuing Authority : International DevOps Certification Academy™
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