SaaS Talent

Senior Product Manager, Avaya OneCloud CCaaS Public

18 Years of Experience

Pune, Maharashtra, India

Expected Salary

-

Current Salary

-

Notice Period

Not Available

About

19+ years of product engineering experience with last 7 years in product management & product ownership functions. I work with product teams and stakeholders to define and implement product strategy and vision for enterprise solutions. I possess Product management and Solution Architect skills in various domains like Enterprise client server systems, Enterprise B2B systems, Multimedia frameworks, UC, CC, CCaaS, UCaaS,Mobile Apps and Cloud based Analytics & Operational Reporting. I am distinctive blend of Product management skills with hands on technical expertise, resulting in more realistic execution of Product strategy at ground turf. Responsibilities - - Product Strategy, Vison and execution - Process Customer feedback, escalations - Agile ceremonies - Product backlog management and refinements - Solution architecture reviews, technical mentorship - Working with development teams on engineering processes, tools - Working with stakeholders on portfolio alignment - Help teams hire right candidates, working with vendors on team setups and training. Tech Skills - Azure Cloud ecosystem, DevOps, Java EE (Spring, hibernate, SQL, JPA, JGroups, HA, Geo redundancy), Android, Application Servers, SIP, VoIP,Virtual Assistants,Virtualization, Linux, HTTP, REST, SOAP, API design, Networking, Security, User experience, UX, performance calibrations and improvements. Certifications - PSM-1, PSPO-I

Product Management

Avaya, SaaS/Cloud Product, Computer Software

Past Company 2

Avaya

Past Company 3

Avaya

Companies Worked:

Avaya, Avaya, Avaya, Avaya, Persistent Systems, Trinity Convergence, Sasken Communication Technologies Ltd, Cradle Technologies

Work History:

Job Title : Product Management
Company name : Avaya
Period : November 2018 - Present
Summary : Senior Product Manager - Avaya OneCloud CCaaS - Public APIs & Analytics

Product Owner - Avaya CC Analytics as a Service (Cloud)

Product Owner and Architect for Avaya Notification Solution
https://support.avaya.com/products/P0935/avaya-notification-solution
Location : Pune Area, India

Job Title : Architect and Product Owner
Company name : Avaya
Period : April 2016 - November 2018
Summary : Mobility Architect and PO for Avaya Equinox for Android
https://www.avaya.com/en/products/devices-and-phones/multimedia-devices/
https://support.avaya.com/products/P1574/avaya-equinox-for-android
Location : India

Job Title : Scrum Master
Company name : Avaya
Period : January 2015 - March 2016
Summary : Scrum Master for Avaya's UC mobile client for Android
https://support.avaya.com/products/P1574/avaya-equinox-for-android
Location : India

Job Title : Subject Matter Expert - Android
Company name : Avaya
Period : February 2012 - December 2014
Location : Pune

Job Title : Project Lead
Company name : Persistent Systems
Period : June 2010 - February 2012
Summary : Skype connector and multimedia framework for Android TVs, STBs and other embedded devices.

Job Title : Principal Software Engineer
Company name : Trinity Convergence
Period : August 2007 - May 2010
Summary : Voice and Video solutions (VoIP,SIP) on industry standard platforms from silicon majors Texas Instruments, Freescale semiconductors.

Job Title : Senior Software Engineer
Company name : Sasken Communication Technologies Ltd
Period : July 2005 - August 2007
Summary : Mobile Application Framework for common silicon platforms.

Job Title : Software Engineer
Company name : Cradle Technologies
Period : January 2004 - June 2005
Summary : Design and development of Multimedia Framework for conferencing and surveillance applications

Certifications:

Title : Finance for Non-Financial Managers
Period : April 2023 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/468f2c8ce3248b50108dfac64167f31a91a175a4351f10761bc13a891719ab45?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn

Title : Managing a Customer Contact Center
Period : April 2023 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/5ad59567a70a450f8835eebfb4026e184686d769eb1f56486f0091ddd0d65987?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn

Title : Create a Go-to-Market Plan
Period : January 2023 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/e7c3b2213247ee8441f3761e8743f21e6a10ec7abb0948b9828317c5b2511f21?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn

Title : Product Marketing Foundations
Period : January 2023 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/5226d0b0ebccc735015228f5d34033fe338bbb3769c69d313207897bb9fc15b6?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn

Title : Strategic Planning Foundations
Period : September 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/13f04721f5a2378b96fee96c8a8f0d6043a0372f59f307c65c6a6885875ffb1e?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn

Title : Strategic Thinking
Period : August 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/067b71ed5601d9bd8dba14108e7ce97d47e30823f0d07a2488d32d850cd92596?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn

Title : Product Management: Building a Product Strategy
Period : July 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/01e41a817ad99684bd09a1f399cd0c5c7e2997a7eb2aeda5dff77ae3ebe3e2d0?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn

Title : Web Security: OAuth and OpenID Connect
Period : July 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/f9b1628c74190dc8ded2eff4dce266fdeb02a21a951eb85a85e4f05fd616ee92?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn

Title : Building Chatbots Using Google Dialogflow
Period : April 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/ed25a05de1f3e4a07d41d872cb31ae0cbfd7b547fe5a76a6bed5b3ba47ca4c74?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn

Title : Customer Service Using AI and Machine Learning
Period : April 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/e9fb8bc596d439c89dc4c5db629aa28dcdb447e8ac2b9e43ac5ece72b7bd2f3a?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn

Title : Introducing Postman
Period : April 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/527ac96edd70f95515bfe0a054326e8a6095cff126fbc0eefcd02c34afd4ef1e?trk=backfilled_certificate
Issuing Authority : LinkedIn

Title : Postman Essential Training
Period : April 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/5a48600543f617f524ce841323ae0cb7004ee0e275321238c7d5af512e186297?trk=backfilled_certificate
Issuing Authority : LinkedIn

Title : Salesforce Essential Training
Period : April 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/512e93454dd18f2665a7b3d751c818656aa507bcd2f9c80123bae02c434f71db?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn

Title : Building APIs with Swagger and the OpenAPI Specification
Period : January 2022 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/bd48356bade265833a9db4f9fcc21062b2e6cb962a22fd004128c82a134a3275?trk=backfilled_certificate
Issuing Authority : LinkedIn

Title : Professional Scrum Master
Summary : scrum.org, https://www.scrum.org/user/596312
Issuing Authority : Scrum.org

Title : Professional Scrum Product Owner
Summary : scrum.org, https://www.scrum.org/user/596312
Issuing Authority : Scrum.org

Skills

Unified Communications

Contact Center as a Service (CCaaS)

Debugging

Algorithms

Android

Linux

integration

C++

Software Development

Design Patterns

Testing

Agile Methodologies

SIP

Unix

Programming

Mobile Applications

Mobile Devices

VoIP

Java

Core Java

Show More

Notes & Recommendation

Copyright © 2022 All Rights Reserved. Saas Talent