Job Description

Skills:
Conversational AI, Chatbot Conversational AI, Chatbot Developer, Chatbot Designer, NLP, Voice Chat AI, Dialogue flow, Chatbot Solutions,

Company Overview
Twixor is a global leader in enabling business transactions over messaging channels. We provide intelligent business process automation solutions across various industries, including banking, insurance, retail, logistics, healthcare, and more. With offices in Singapore and pan-India, we serve a global client base, including Fortune 500 companies. Our patented technology and low-code Digital Process Automation platform empower enterprises with customer acquisition and engagement solutions on messaging channels like WhatsApp, FB Messenger, and Telegram.

Job Overview
We are seeking a talented Chatbot Developer/Designer to join our team at Twixor. As a Chatbot Developer/Designer, you will be responsible for designing and developing innovative chatbot solutions to enhance customer engagements on various messaging channels. This is a mid-level position requiring 4 to 6 years of experience. The job is located in Chennai, Tamil Nadu, India and is a Full-Time opportunity.

Qualifications And Skills

• 4 to 6 years of experience in chatbot development and design.
• Strong knowledge of conversational AI technologies and concepts.
• Proficiency in designing chatbot dialogues and flows.
• Experience with NLP and voice chat AI.
• Proven expertise in developing chatbot solutions using tools like Dialogue flow.
• Ability to customize chatbot functionalities based on client requirements.
• Good understanding of industry-specific chatbot use cases.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration abilities..

Roles And Responsibilities

• Design and develop conversational AI solutions using AI and natural language processing (NLP) engines.
• Create and refine chatbot dialogues and flows to ensure a seamless user experience.
• Customize chatbot functionalities based on client requirements and industry-specific needs.
• Collaborate with cross-functional teams including designers, developers, and product managers to deliver high-quality chatbot solutions.
• Optimize chatbot performance and enhance its functionalities through continuous testing and iteration.
• Stay updated with the latest trends and advancements in chatbot technologies and recommend innovative solutions to improve customer engagements.
• Troubleshoot and resolve issues related to chatbot performance or functionality.
• Provide technical support and guidance to junior chatbot developers/designers as needed.

Notice Period: below 30 days or immediate.