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Customer Support-Voice Process

Job Description

Job Location – Gurgaon

SalaryBox is a solution that makes employee management effortless.

Our product offers a range of features, from time and attendance tracking to employeepayments, and much more. We help small businesses manage their payroll by eliminating the hassle of manual, paper-based processes with our service, you'll always know what you owe employees when payments are due, and who's been paid. With our automated system, you can have your payroll processed in seconds, right from the palm of your hands. Our customers enjoy peace of mind knowing their company is following all regulations.

Founded in 2020, we have raised capital from top-tier investors including Y Combinator, DoorDash Inc.’s Gokul Rajaram, former Tinder and Spotify executive Sriram Krishnan and former Facebook executive Anand Chandraskeran. Our values are rooted in Customer Empathy & a relentless obsession with Product Innovation. Our passion to build an extremely useful and usable product has helped us growsignificantly within a small span of time.

Get on board with our platform today to see how it can help you and your company grow!

Available on both Android and iOS.  

Website : https://www.salarybox.in/

LinkedIn : https://www.linkedin.com/company/salaryboxapp

Qualifications

  • Customer Support and Technical Support skills
  • Interpersonal Skills and Customer Satisfaction expertise
  • Analytical Skills for issue resolution
  • Excellent verbal communication and active listening abilities
  • Prior experience in customer service roles is advantageous
  • Strong problem-solving capabilities
  • Ability to work effectively in a team environment

Skills

  • Customer Relationship Management (CRM)
  • Customer Support
  • Technical Support
  • Analytical Skills
  • Problem Solving

Education

  • Master's Degree
  • Bachelor's Degree

Job Information

Job Posted Date

Sep 28, 2024

Experience

4 to 7 Years

Compensation (Annual in Lacs)

Best in the Industry

Work Type

Permanent

Type Of Work

8 hour shift

Category

Information Technology

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