Job Description

About Chargebee:

Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform.

Headquartered in San Francisco, USA, our 500+ team members work remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA.

Chargebee has raised over $480 million in capital and is funded by Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Ventures. And we’re on a mission to push the boundaries of subscription revenue operations. Not just ours, but every customer and prospective business on a recurring revenue model.

Our Engineering team builds high-quality and innovative software to enable our customers to grow their revenues powered by the state-of-the-art subscription management platform.

Position Summary:

Chargebee is looking for an inspirational Engineering leader to drive the Next Generation of its Mobile and Omnichannel platform to create a revolutionary subscriptions experience for its customers. This role requires a blend of strong technical expertise, exceptional system design skills, and a passion for leading and mentoring engineering teams. As an Engineering Manager, you will oversee the development and delivery of key product features, working closely with cross-functional teams to ensure the successful execution of innovative, customer-focused solutions. Your role will involve both strategic leadership and hands-on technical contributions to ensure the team delivers scalable, high-quality products that meet business objectives.

Key Responsibilities:

Reporting to the Director of Engineering for Core Services, the key responsibilities include:

• As Engineering Manager of Mobile and Omnichannel Platform, you will build, inspire, and grow talented engineering teams that are responsible for designing and building end-to-end product capabilities for Chargebee’s Subscription Management Platform.
• We are building a best-in-class experience for our Mobile and Omnichannel customers. You will be leading the engineering efforts in building a zero to one product and platform, guiding it from initial concept to production and beyond.
• You will be responsible for managing product milestones, deployment cycles & delivery of the overall Subscriptions and Invoicing workflows through the various Marketplaces and Mobile platforms.
• You will work with product management, GTM and engineering teams to influence key decisions on architecture and roadmap by identifying opportunities for innovation.
• Lead by example through hands-on coding when necessary, and inspire your team with your technical expertise.
• Directly responsible for the career advancement of the engineers at various stages of their career growth.

Qualification:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 12+ years of proven experience leading large teams including managers in remote and distributed product engineering setup, ideally in a zero to one product/platform.
• Proven experience designing and building scalable systems from the ground up, with deep expertise in system design, architecture, and cloud platforms (AWS, Azure, GCP).
• Strong hands-on technical skills with the ability to contribute to code.
• Demonstrated success building culture of innovation, ownership, accountability, and customer focus
• Ability to apply object-oriented and functional programming styles to solve real world problems.
• Accomplished practitioner of Agile and DevOps practices with experience guiding teams through planning, development, rollout and migration.
• Good communication and presentation skills with ability to interact with different cross-functional teams of varying levels.
• Ability to learn new tools and paradigms in engineering, especially in backend technologies and AI, intellectually curious and continuously striving to learn.

Skills:

• Solid experience in managing B2C and B2B enterprise grade distributed backend systems.
• Strong knowledge of Java, SQL and NoSQL databases and an understanding of JavaScript frameworks like Vue, React or Angular.
• Experience with building global scale cloud-native systems and modern tech stack: AWS, Spring Boot Framework, RESTful API, and container-based applications.
• Deep understanding of distributed systems architecture and industry best practices
• Experience creating/supporting production software/systems and a proven track record of identifying and resolving performance bottlenecks in production.
• Experience building Mobile applications would be an added advantage.

What makes us who we are:

• We are Globally Local: With a diverse team across four continents, and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood.
• We value Curiosity: We believe the next great idea might just be around the corner. Perhaps it’s that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, figure out answers to them, and foster a continuous learning environment.
• Customer! Customer! Customer!: Everything we do is driven towards enabling our customers’ growth. This means no matter what you do, you will always be adding real value to a real business problem. It’s a lot of responsibility, but also a lot of fun