Job Description

We are looking for an IT Support Services Analyst to join our central Access Management team. This is an amazing opportunity to learn and engage with a variety of technologies during daily Access Management activities across the enterprise e.g. provisioning, decommissioning, access reviews and integration. Additionally, the role will introduce you to a range of IAM concepts such as privileged access, governance and compliance and entitlement auditing.

About You – Experience, Education, Skills, And Accomplishments

• University or College education in Computer Science.
• 3+ years of overall IT experience
• Technical knowledge of the below
  • Windows, Unix, Linux,
  • OAuth, OIDC, SAML, SCIM
  • AWS IAM, LDAP, Okta
• Experience in Active Directory and Azure Active Directory.
• ITIL Foundation level or similar is required. Ability to participate in discussions across different levels in the organization.

It would be great if you also had . . .

• 1+ years of experience with Identity Management solutions such as CA IDM, SailPoint, CyberArk, etc.
• Ability to translate business requirements to technical requirements and drive solution design and architecture.
• Experience with ServiceNow ITSM platform, ideally including integration hub

What will you be doing in this role?

• Engaging in all aspects of Access Management from software deployment to licence provisioning and rights management
• Participate in security audits and contribute to continuous improvement initiatives to enhance our compliance posture
• Making improvements to the current processes with a focus on automation
• Partner with application, technology, and security teams across Clarivate to provide technical expertise and drive solutions following best practices.
• Recommend improvements, corrections, remediation, or requirements for associated works.

About The Team
The Access Management team is medium-sized central support function with team members based in different cities across India. This role reports into the Senior Team Lead, Access Management.