What you have:
Proven experience of leading and managing a small team
Midmarket & Enterprise software selling experience, with direct external customer facing experience
Excellent interpersonal, communication, persuasion, presentation, and writing skills.
Experience scoping, managing, and executing customer pilots and Proof of Concepts.
Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution.
Superior solution scoping abilities, using our existing solution and influencing new product development.
Must be willing to work in a fast-paced startup environment with multiple roles.
Must be willing to travel.
Obvious passion and people skills.
Must be willing to relocate to Bangalore
3 + Years experience managing or leading a presales team of 3 or more
Previous consulting experience implementing enterprise-class software solutions.
In-depth knowledge of Customer Service Software, ITSM, data warehousing, business intelligence, Customer Service Software.