Job Description

• Bangalore, India; Hyderabad, India;

Your opportunity

New Relic is looking for a Principal Technical Program Manager to join our outstanding Engineering organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of large cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with a senior-level understanding of cloud, engineering, software, and systems development lifecycles.

What you'll do

• Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly. 
• Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization. 
• Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals. 
• Drive effective communication, collaboration and commitment across multiple disparate groups with competing priorities 
• Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project.
• Facilitate productive meetings from small (3-5 people) to large (100 people or more).

This role requires

• 10+ years of experience working on a software development team as a TPgM or engineering manager
• Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience
• 8+ years in project and program management
• 8+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment

Bonus points if you have

• Can anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. 
• Can drive programs with a significant amount of ambiguity and facilitate definition and clarity
• Strong technical and problem-solving skills
• Excellent written and verbal communication skills
• Inquisitive with technical and business skills to understand, test, and challenge while working harmoniously with the business and technology owners
• An understanding of distributed and service-oriented architectures.
• A good understanding of the New Relic platform and it’s capabilities
• Experience working with remote & distributed team
• Background or knowledge of SRE, operations, or cloud services (AWS, Google Cloud or Azure)
• Prior experience with high growth companies