Job Description

•  Bengaluru, Karnataka, India

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry.

At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers. Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position highlights :

• Chance to work directly with Co-founders on refining the company's overall strategy
• Work on special projects and drive product innovations.
• Work with other business leaders of Sales, Operations, Product & Technology on strategic initiatives.
• Collaborate across the departments to execute critical projects.
• Interact with clients, introduce and launch new products / features.
• Be a part of a high visibility and high rewarding team with high exposure to business!

Qualifications:

• Product or Engineering experience.
• 1-3 years of experience
• Excellent written and verbal communication skills.
• Excellent in stakeholder management, good at task prioritization and taking ownership.
• Good in Data Analytics with ability to work independently