GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.
This is a 100% remote role based in either the APAC or AMER timezones.
An overview of this role
You'll be working with the team to build Switchboard, a customer portal being developed alongside the GitLab Dedicated single-tenant SaaS offering. The UI has been partially developed, you will need to evaluate the current user experience and formulate an iterative plan to redesign it to better meet users needs, using our components and patterns, in collaboration with the Engineering team. I
t's a highly technical area within GitLab, involving complex backend processes and orchestration mechanisms. A lot of the technical conversation happens before a clear requirement gets structured. As a designer in this space, you will need to understand engineering processes, translate complex concepts into intuitive designs, and communicate design decisions clearly to technical and non-technical stakeholders.
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What you'll do
What you'll bring
About The Team
We support the business of GitLab by becoming experts in our stage group, educating ourselves about the entire product, and staying engaged with user and business goals. We partner closely with our stable counterparts in Product Management and Development. As Product Designers, we are the owners of design judgment. We start with a problem to solve and always first consider the best experience for the user.