Job Description

About JumpCloud

JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than 200,000 organizations, including GoFundMe, Grab, ClassPass, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.

About The Role

As we continue to grow the JumpCloud internationally, we are hiring a Software Engineering Manager. You’ll have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career. We are seeking a leader who is passionate about building great products and high performing teams.

You will be responsible for guiding the engineering teams reporting to you. You will have influence over our engineering practices in addition to product strategy and execution. You’ll build out features, help drive architecture, define best practices and enable product quality. We’re operating at startup scale and speed and as a manager, you will help guide the way.

To be successful in this role, you should have experience delivering complex, distributed systems into production, an established track record in developing customer-facing software, technical ability, project management skills, and great communication skills with the motivation to achieve results in a fast paced environment.

What You’ll Be Doing

• Engineering management for 2-4 agile teams composed of Software Engineers.
• Responsible for hiring, on-boarding and mentoring a diverse team of high potential team members.
• As an active member of the engineering leadership team, partnering with peers and other teams to build, lead, and inspire a world class engineering organization.
• Drive reuse of development work, platforming, and consistent technical and architectural direction across projects.
• Provide technical leadership and oversight of team activities in your areas of expertise.
• Strong leadership skills to help technically drive and oversee projects on multiple teams from conception to completion
• Act as a technical mentor and coach to more junior engineers.
• Proactively provide thoughtful feedback to more senior leadership on how vision should be shaped and defined.
• Manage staff and assign tasks to engineering and technical personnel.
• Work with partners in Product, Sales and management to ensure a world class product is delivered.

What We Are Looking For

• 5+ years experience managing or leading multiple teams developing customer-facing software. This team will cover both SaaS and local client apps
• 5+ years managing software engineering teams as well as prior “hands on code” experience as a software engineer
• Experience in commercial software development experience in a variety of languages and operating systems technologies (Golang, C++, Python, Java, Kernels, OS libraries, etc.). JumpCloud currently uses Go, Node.js , Python, and Vue.js .
• Strong communication, interpersonal, and conflict resolution skills
• Critical thinking, including the ability to pivot and try new approaches when faced with challenges
• Organizational, planning, and documentation skills
• Hands-on experience working with Agile teams including Scrum.
• Experience leading geographically diverse engineering teams in today’s remote first work environment.
• Proven ability to thrive in a fast-moving, team-oriented, collaborative environment
• Strong technical foundation in software engineering design principles.
• Experience with deploying and maintaining services in Amazon Web Services. Specific knowledge of Cloud Formation, API Gateway, DynamoDB and other AWS services a plus.

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.