Job Description

Technical Writer

Requirements:

• Bachelor’s degree in English, Technical Communications, Computer Science, Engineering, or related fields
• 4+ years of experience in Technical Writing or a related field
• Experience with software development/SaaS security (2+ years preferred) or educational equivalent
• Excellent grammar and proofreading skills
• Ability to organize and simplify large amounts of data and information and multi-tiered processes
• Ability to coordinate multiple ongoing projects and documentation
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and through images/media
• Ability to conceptualize and execute projects, with a strong bias for action and the ability to prioritize and meet deadlines
• Demonstrated ability to quickly learn new software and technical skills with little to no guidance
• Experience with Confluence/JIRA, Microsoft Office, and Google Workspace
• Experience with ZenDesk
• Working knowledge of DITA/Framemaker
• Experience in HTML/XML