Job Description

Simeio is looking for a versatile professional to fill our Sailpoint IDNow Support Engineer role.

You'll play a pivotal part in supporting our cutting-edge identity management solutions, with an exciting opportunity to contribute to development work alongside providing essential support for our prestigious client.

The Candidate is responsible for supporting the delivery and support of high-quality Identity and Access Management services while adhering to Simeio's standards and best practices.

The ideal candidate would have experience primarily in SailPoint IDNow to serve as a member of multiple client engagement teams that assist clients in employing proper information systems, resources, and controls to maximize efficiencies and minimize risk.

The ability to take up challenges, adapt to business needs, and stay focused on delivering results are essential to the success of this role.

At Present The Services Fall Under One Of The Following Eight (8) Categories Which Are Delivered Via Identity As a Services Solutions (IDAAS)

• Access Governance
• Identity Administration
• Privileged Identity
• Access Management & Federation
• Core Directory Services
• Security & Risk Intelligence
• Data Security & Loss Prevention
• Cloud Security

Key Accountabilities

• SailPoint Identity NOW implementation experience.
• Configuring and troubleshooting Virtual appliances.
• Creation of Identity profile transforms and connector and cloud rules.
• Role-based provisioning.
• Access review (Manager certification, source owner certification, and Search based certification)
• Experience with IDNow APIs.
• Applications onboarding (Workday, Active Directory, Success Factor, ServiceNow, etc.)
• Event triggers and workflows
• Reports, SODs, and general policies.
• Communicating to clients and partners aspects of both the product and the implementation at the technical and functional level appropriate for the situation
• Post-sales requirements gathering, analysis, and documentation.
• Working with client's post-implementation for user testing, debugging, support, and maintenance.
• Assisting with the management of project scope, schedule, status, and documentation.

Must-Have Requisites

• Bachelor's degree in computer science, Management Information Systems, or related field.
• Professional work experience as part of an enterprise software company or systems integrator.
• This should include 1 year of enterprise software implementation experience.
• Experience with the following programming languages : Java, Bean Shell/JavaScript, JSP/Servlets, and SQL.
• Experience with the following technologies : XML, SPML/SOAP, HTML, Web, and Application Servers.
• Experience setting up and installing software on both Windows and Unix (Linux, Sun, HP, AIX) platforms.
• Experience with Databases (Oracle, Sybase, MSSQL, MySQL, etc.
• Experience with Directories (LDAP, AD).

Good To Have Requisites

• Experience with enterprise systems (SAP, PeopleSoft) a plus.
• Familiarity with identity management provisioning systems (SailPoint IIQ, etc.) a plus.
• Familiarity with role-based access control (RBAC) a plus.
• Excellent communication skills and experience working with clients and partners.
• Experience with QA duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases, and test plans).
• Security software or internal IT audit experience a plus.
• Experience in a startup company is a plus
• Learning agility to be cross-trained
• Prior Big 4 or leading system integrator experience preferred