Job Description

Location: Bangalore

The Company

Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential through seamless, perfectly aligned Sales Performance Management. Xactly’s comprehensive Sales Performance Management (SPM) suite leverages data from a sales performance AI platform to provide timely insights across the entire SPM value chain, from sales planning to execution, including compensation to optimization. Xactly takes Sales Performance Management from a dark art to a science, providing decision-makers with the data insights they need to tap the motivational power of their incentive compensation. With access to predictive analytics and benchmark data, enterprises can now optimize territories, design the right compensation and incentive plans and accelerate attainment and optimization of sales performance.

THE TEAM

At Xactly, we pride ourselves on building teams that are supportive, respectful, and laser-focused on our customers. We celebrate diversity and inclusivity, ensuring everyone feels valued and heard. As our Head of Security Operations, you will have the unique opportunity to assemble and lead a dedicated team that collaborates with various stakeholders across Xactly.

Our Corporate IT function empowers our workforce with cutting-edge technology, while our robust technology team drives innovation in developing and maintaining the infrastructure that delivers exceptional value to our customers. You’ll be at the forefront of these efforts, ensuring seamless integration and security.

Our colleagues are bright, driven engineers hailing from top-tier companies and universities, known for their swift execution and high-quality output. They rely on their leaders to eliminate obstacles and provide clear guidance, allowing them to continuously build and ship superior products efficiently.

The Information Security team at Xactly is a group of skilled professionals specializing in Privacy, Risk, Identity, Threat and Vulnerability, Application Security, Third Party Risk and more. They will be your allies in creating and implementing security programs, building a vibrant team of passionate engineers and analysts, and defending our computing environment from malicious activities.

THE OPPORTUNITY

As the Head of Security Operations, you will expertly deploy detective and protective technologies, thriving in an environment that encourages experimentation and innovation.

You’ll lead and grow a small team along both leadership and technical tracks, managing and mentoring them to enhance their skills. Collaborating closely with our Corporate IT and engineering teams, you will implement strategic patterns for security best practices, and automate security processes while establishing and reporting on key metrics that prove the efficacy of your efforts. Your team will also be responsible for responding to security incidents and ensuring compliance with industry and regulatory standards.

While this is a management position, we expect our leaders to be expert practitioners who lead by example, contribute at the highest level, and evaluate work based on their own professional experience and skills. You should possess deep, hands-on expertise with a variety of open-source and proprietary security tools and practices, integrating them into a comprehensive, modern security solution for Xactly.

This role is based in Bangalore and reports directly to our Chief Information Security Officer (CISO).

Not only do we offer strong growth opportunities for top performers, but we also have a top-notch culture, benefits and more. Our strong C.A.R.E. values – Customer Focus, Accountability, Respect & Excellence – guide our every move, allowing us to be a leader in the incentive compensation & performance management market. We set the example with excellent customer experience and deliver an award winning SaaS (Software-as-a-Service) product! At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships

Join us and lead the charge in safeguarding our innovative solutions while nurturing a culture of security excellence!

Responsibilities

In this pivotal role, you will hire and mentor a team of exceptional technical security professionals, guiding them to achieve excellence. You will define Xactly’s SecOps security standards and playbooks while continuously analyzing and improving our security architecture. Reporting directly to our CISO, you will be the local eyes and ears in the prominent India office, serving as a champion of strong security culture. This role will be the primary point of contact for all operational security issues.

Taking ownership of the architecture and design of the Security Operations Center (SOC), you will implement cutting-edge security tools and practices. Your expertise will be crucial in identifying, containing, and guiding the remediation of security threats and cyber attacks. By building strong relationships within the team, company, and with external partners, you will ensure that Xactly effectively collects, synthesizes, and utilizes threat intelligence.

Additionally, you will lead tabletop and purple team detection and incident response exercises to enhance our security and privacy preparedness. You will also identify, implement, and track SecOps key performance indicators (KPIs) to measure and improve our security operations continuously.

At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.

The Skill Set

• Minimum of 7 years of experience in security management.
• Ability to work flexible hours and be on call as needed.
• Strong leadership and communication skills.
• Deep understanding of security principles and practices, as well as current threats and vulnerabilities.
• Specifically value prior experience as an Incident Responder
• Ability to read and code and understand scripting languages (bash, java, etc.)
• Expert understanding of SOC architecture and design, including logging, SIEM, automation, network segmentation, and honeypots.
• In-depth knowledge of modern OS security for Mac, Windows, and Linux, with expertise in scalable Linux security.
• Proven ability to define, implement, automate, and measure effective incident response playbooks.
• Familiarity with security architecture and leading security tools, both vendor-provided and open-source.
• Experience with consuming threat intelligence feeds for enriching and automating playbooks.
• Confidence in reporting security performance metrics with accountability for accuracy and completeness.
• Promote security awareness and instills a culture of collective and individual responsibilities for practicing good security at all times
• Bachelor’s degree in Computer Science or a related technical field, or equivalent publicly verifiable practical experience.
• Certification in relevant security standards (CISSP, CPP, etc.) is preferred.

About You

• A strong personal drive to lead in the technology security field, particularly in detection and response.
• You should find being on-call manageable and ensure it is not burdensome for your team.
• Aspiration to be challenged and validated; familiarity with red and purple team environments where testing and evaluating capabilities are routine.
• Capable of conveying information empathetically regarding infrastructure events and incidents to operations and engineering teams.
• A perpetual learner eager to tackle intriguing and difficult problems.
• A modest expert with a sense of urgency.
• Proficient in simplifying complex topics.
• Exhibits transparent judgment and confidently supports their decisions, whether right or wrong.