Job Description

Do you nerd-out by solving challenging design problems in a complex domain? Do you thrive in a collaborative environment where your work will directly impact customers and business growth? Do you enjoy spending your time equally between strategic work and tactical work?

If so, our Senior Product Designer role is a once-in-a-career opportunity to join a hyper-growth, focused, & well-funded startup.

Design Team & Culture

We have designers with varying backgrounds, design experience, & career aspirations. We have design leadership at the highest level in the company, and the value of design is recognized across the organization. We’re a fun bunch of product design & research professionals. We have regular skillshare meetings, team-wide & smaller group critiques, & team-building exercises monthly.

About The Role

The primary focus for this role will be to contribute to our ever-growing JumpCloud platform. You’ll have plenty of opportunities to jump in on user research, data analysis, user testing, contribute to our design system, and support other verticals within the company when they have design needs.

You Will

• Partner with Product Management & UX Research to deeply understand user needs
• Partner with Product Management & Engineering to take features from concept to launch
• Partner with other UX leaders to set strategy for your product area that aligns with overall platform vision
• Create simple, intuitive flows & experiences that delight our customers
• Test designs & design assumptions with target users
• Make day-to-day design decisions during implementation
• Mentor other designers
• Follow up on how effective our experience is after launch
• Lead collaborative design sessions with Product Management & Engineering to reach a shared understanding of deliverables.
• Partner with the UX leadership team & broader UX team as a whole to shape how we constantly improve the UX we deliver for our customers.

Who You Are

• You have 8+ years of related experience designing at fast-paced tech companies delivering customer value quickly to the market.
• You’re a full-stack designer who can drive experiences from discovery to delivery. While you’re full stack, you get the most energy when you’re bringing user insights and great UX design to the table.
• You like to jump in on UI & Visual Design, but you’re also comfortable partnering with a Design System team.
• You’ve shipped products over the years & are skilled at balancing both business-to-consumer and business-to-business considerations.
• You’re well-versed in data-informed product design & development.
• You empathize with our unique IT users & are skilled at simplifying complex functional operations into smooth & intuitive experiences.
• You have experience working in an agile environment with design, product, & engineering leaders to align on product strategy and make it real as a team.
• You’re a trusted mentor. Your actions, experience, & knowledge are influential to design and designers.
• You’re passionate about design culture. You’re a voice of design principles & methods across all functions and levels of the organization.
• You drive collaboration across UX, Engineering & Product teams to maintain a cohesive design and experience throughout the product portfolio.
• You foster a work environment that encourages mentorship, trust, respect, and collaboration