Job Description

With 35M+ users, 500K+ companies, and 98% of the Fortune 500, Postman is the world’s foremost API management and collaboration platform. Postman is looking for a senior product designer passionate about developer experience, APIs, collaboration, and the developer tooling ecosystem.

What is an API?

What is an API-First World? Our vision

As a Senior Product Designer for the Collaboration and Workspaces Team, you will drive the evolution of our collaboration capabilities, enabling teams to work together and build high quality APIs for their organisation. Your designs will help users document and maintain APIs in workspaces, share with teammates securely and leverage Postman as a single source of truth for the team’s API lifecycle. This position requires an obsessive interest in developer journeys, with a deep curiosity for understanding the collaboration use cases around APIs, and a passion for delivering exceptional developer experiences.

What is API Collaboration?

You are eager to get your hands dirty, wearing multiple hats to drive user outcomes, yet you can naturally up-level your strategic thinking. Your success will be measured by developer satisfaction and business impact, including active usage and revenue metrics.

Opportunity

APIs are inherently collaborative in nature. Engineering teams need to be aware of how other developers are leveraging their APIs to continuously deliver impact and ensure end-consumers are finding value in their solutions. It requires people to work together, discover relevant APIs, provide feedback and have a trust worthy source of truth. Postman is the leading API collaboration platform. Collaboration directly impacts developer experience and organisation’s are always looking for tools that improve DevEx - those that do this really well, become indispensable.

Responsibilities

• Design and validate experiences that enable developers to work across their entire collaboration workflow and leverage Postman efficiently and effectively, while being consistent with the Postman experience and brand standards.
• Own the user experience from ideation to execution while working closely with your product, partnership and engineering stakeholders.
• Guide and mentor junior designers, fostering their growth and ensuring the team brings fresh perspectives and explores diverse design directions.
• Balance speed and quality to execute design solutions swiftly, adapting to the fast-paced environment.
• Work with your product managers to strategically define UX goals and opportunities for cross-product developer workflows, keeping business outcomes such as active usage and revenue in mind.
• Research, gather, and consolidate customer insights (both qualitative and quantitative) to inform our strategy, priorities, requirements and use cases for the ecosystem platform and integrations.
• Continuous social listening through Twitter, Github and Zendesk to better understand how people use Postman.
• Foster a vibrant developer community and implement feedback mechanisms to continuously improve developer satisfaction.
• Clearly and concisely communicate user concerns, motivations and feedback, both internally and externally. Be the voice of the user within your team.

Requirements

• You have 8+ years of experience in end-to-end design practices in companies solving interesting real-world pain points. Bonus if you’re a developer turned designer.
• Experience working with an experimentally driven product team. You work on hypotheses and validate rigorously to build conviction on your design approaches.
• You have an eye for well-designed, functional products (physical and digital)
• You can visually communicate an idea by creating quick low fidelity mockups.
• You proactively seek feedback, tuning the fidelity of your work for the stage of product development. You can identify collaborative opportunities across the broader product and design org know how to curate your intended audience for feedback.
• You can create high fidelity mockups and prototypes to articulate detailed experiences and user interactions. You can validate these by doing quick usability tests against real users and build convictions on the ideas that you propose.
• You are an excellent communicator and continuously keep the broader team in the loop on the work that you’re doing, product goals that you’re aligning to, user insights you might discover and the success that you’re driving. You are comfortable collaborating across teams and locations.
• You are curious about how APIs work and what Postman enables for developers. You take initiative and are curious to learn about how developers collaborate and what they leverage tools for. Hands on development experience will be a great trait to have for this role.