Job Description

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

Title: Senior Product Manager

Experience Required: 4+ Years

Required Educational Qualification: BE/ B.Tech/MBA

Job Description Summary:
Product team is responsible for end to end ownership of the several

Sprinklr products and build products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

As a Senior Product Manager, you will :

• You will start with owning a small module,responsible forthe entire lifecycle of the product starting from requirements gathering, working with designers to get the designs done, working with engineering to ensure timely development and then go to market of the same, including support and delivery.
• Working with other PMs, Senior PMs, to create a cross platform product strategy, giving you an early exposure of other products in Sprinklr.
• Work as a product consultant, talk to some of the largest brands out there, understand their business use cases and then configure the Sprinklr product for them to ensure they are able to solve their business problems in an optimal manner using Sprinklr product
• Use product usage data to understand customer pain points and recommend possible solutions to the product team
• Work as a team to understand product adoption by various brands and establish standard practices to improve adoption
• Working with other PMs, Senior PMs, to create a cross platform product strategy, giving you an early exposure of other products in Sprinklr.
   

Required Skills:

• Ability to work in highly challenging startup environment by maintaining high standards of accuracy in terms of quality and quantity
• Strong ownership and accountability attitude with excellent communication and presentation skills
• Hands on to analyse data quickly to reach relevant insights and understand client needs and map them to concrete solutions
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Skilled at working effectively with cross functional teams in a matrix organization