Job Description

 About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

We're looking for an experienced technical manager with experience in managing a high performing and self-driven team to join the Bazaarvoice development team as a Software Development Manager. The team is responsible for maintaining, developing and deploying the Bazaarvoice Contextual Commerce product.  As a development manager on the Bazaarvoice team, you will guide a team of highly motivated engineers, work closely with product managers, collaborate and work with teams in different geographies to build new product capabilities, review and optimise infrastructure cost, drive technical best practices and build new products or capabilities on our existing platforms that will be leveraged throughout the company. You will help shape the products that power the future of Bazaarvoice.

Responsibilities and Duties:

• Overall leadership of a highly motivated team of engineers
• Translate complex functional and technical requirements into individual release assignments
• Work closely with Product managers to ensure we deliver value to our customers
• Work closely with Client Success Managers to ensure we deliver value to our customers
• Ensuring continuous improvement in engineering best practices, software development and delivery process that focuses more on delivery outcome
• Ensure client campaigns are built, tested and launched according to key metrics such as time and budget
• Excellent communication and ability to work efficiently with cross functional teams across geographies
• Maintain current technical knowledge to support rapidly changing technology, always on a look out for optimisations 

Qualifications & Experience: Required

• Bachelor’s degree in computer science or equivalent experience
• 6+ years of Software Development management experience
• 4+ years of project management or scrum master experience
• 4+ years’ experience with JavaScript, TypeScript, HTML, CSS and server side technologies, such as Ruby / Ruby on Rails, relational database and SQL
• Experience working with JIRA or other task management system
• Experience working with Tag Management Systems such as Google Tag Manager, Tealium, Adobe Experience Cloud
• Experience integrating with analytics packages such as Google Analytics
• Experience of server-side web apps in any language
• Strong presentation and technology leadership skills
• Advanced analytical and problem-solving skills
• Ability to prioritize and manage multiple tasks in a dynamic environment 
• Experience recruiting and building high performance teams 
• Must be fluent in English and possess advanced written and verbal communication capabilities along with exceptional active listening skills

Qualifications & Experience: Nice to have

• Proven results-oriented person with a track record of delivery
• Demonstrated ability to inspire and mentor a technical team
• Knowledge of and experience in, maintaining software that has 24x7 operations, 5 9’s uptime requirements, and under very high usage load
• Experience managing the large budgets for AWS or other cloud platform
• Experience with continuous integration and continuous delivery pipelines
• Ability to adapt to new development environments and changing business requirements
• Experience managing contractors and distributed teams
• Works well in a team environment and be able to effectively drive cross-team solutions that have complex dependencies and requirements
• Demonstrated experience in setting long term strategic technical direction for one of more software engineering teams
• Experience with large distributed applications
• Experience with e-commerce, digital media/ads