Job Description

About us:
Thena is the leading platform for customer engagement and intelligence, built for the needs of modern businesses. Forward-thinking brands such as Mixpanel, WorkRamp, Sprig, Incident, and Etsy use Thena to supercharge their customer facing functions by tapping into the synergy of AI and real-time messaging platforms like Slack.

Founded in 2022 and backed by First Round Capital and Lightspeed VP, we are a fast growing team spanning across Mountain View, New York City and Bangalore. Thena is ranked by G2 as #1 for chat/live support, workflows, and ticket response user experience. We believe the future of customer communications is one of simplicity, unity, and empowerment. Interested in learning more? Visit www.thena.ai

Role:

• 1-3 years of software development experience, primarily focused on backend technologies.
• Close collaboration with UX/UI designers and backend development teams to ensure seamless integration.
• Engage with product managers and stakeholders to align with project vision and specifications for backend development.
• Contribute to code quality, user experience, and best practices for scalable and maintainable backend solutions.
• Stay current with the latest technologies, tools, and methodologies in backend development.
• Assist in troubleshooting, debugging, and optimizing existing and new backend applications.

Responsibilities:

• Develop and deliver high-quality, responsive, and user-friendly backend solutions.
• Work collaboratively in all phases of the software development lifecycle, from design to deployment.
• Review, maintain, and enhance existing backend code for performance and usability.
• Communicate effectively within cross-functional teams to achieve project goals and deadlines.
• Prioritize and promptly address backend bugs and issues.
• Continuously learn and enhance your skills to stay at the forefront of backend development.
• Provide valuable technical insights and input during team meetings and brainstorming sessions.

Preferred Skills:

• Proficiency in Node.js, Typescript and NestJS.
• Understanding the challenges and opportunities in B2B SaaS, with a focus on scalability and integration with enterprise systems.
• Familiarity with backend build tools and package management.
• Knowledge of version control systems, particularly Git, for effective collaboration and code management.
• Familiarity with backend testing frameworks to ensure robust and reliable code.
• Experience in developing responsive backend solutions, considering scalability and mobile-first approaches.
• Strong problem-solving and debugging skills in the backend context.