Job Description

• Bangalore

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.  Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.

Who We're Looking For

The Advisory System Engineer QA is responsible for defining and implementing the testing methodology for cross-functional and non cross-functional projects and for participating in, and supporting all required testing activities to ensure all process controls are adhered to and completed in a timely and cost effective manner.

-Some of What You'll Do

Primary Duties and Responsibilities:

• Provide cross-product and cross-functional support (lead major projects across multiple products)

• Define and implement testing guidelines/methodologies appropriate for each project

• Possess enough business knowledge to provide meaningful input to requirements that would improve customer experience.

• Provide risk-assessment on projects

• Provide direction for the development and maintenance of Testing Procedures and ensure adherence to all business processes. 

• Provide assistance and consulting to Development and Product Support teams on project activities.

• Develop and create work plans and schedules for Test Project activities. 

• Coach and train testing employees to assist in fulfillment of job responsibilities.

• Ability to work from functional specifications to write test plans.

• Perform team lead responsibilities in managing test plans and schedules

• Assign tasks and track Project deliverables

• Identify resource needs and acquire resources

• Analyze, develop, and manage test cases using Mercury Interactive test tools.

• Consult with Development and Production Support to identify test data

• Properly diagnose test results and document product defects.

• Setup test environment and follow release notes to install product releases and fixes.

• Execute test scripts and cases and initiate modifications if necessary.

• Provide daily test statuses on testing progress and issues.

• Actively participate in product and project team meetings. 

• Provide input on training requirements and available classes for the Test team.

• Keep abreast of business needs and stay current with technology trends.  Experience leading a team of multiple people simultaneously on multiple projects.

Job Requirements:

• 10+ years Software Engineering experience, including 6+ years experience working in a Quality Assurance testing environment.

•  8+ years experience working with Quality Center, QuickTest Pro, and LoadRunner testing tools.

•  Testing experience

•  Expertise in formal software testing methodologies: Integration testing, Conformance testing, Module and Functional testing.

•  Conduct document inspections & reviews.

•  Scripting and automated software testing tools.

•  Solid Backend and Front-end testing experience.

•  Performance Testing. 

•  Solid understanding of platforms (UNIX, LINUX, Tandem and/or Mainframe).

•  Strong programming knowledge.

•  Remedy (Incident Tracking and Reporting tool) knowledge preferred.

•  Strong Cellular industry knowledge.

•  Required Interpersonal Skills:

•  Solid leadership skills.

•  Solid understanding of software processes.

•  Solid documentations and communication skills.

•  Solid analytical and problem resolution skills.

•  Solid technical writing skills for creating test related documents.

•  Solid control and follow-up skills.

•  Solid organizational skills.

•  Solid attention to detail.

•  Solid negotiating skills.

•  Solid conflict resolution skills.

Project Management Skills:

•  Thorough understanding and implementation of Project Management methodology.

•  Project planning tools experience (i.e., NIKU Workbench).

•  Interviewing/Selection experience.