Job Description

Responsibilities:

The ideal candidate will have:

● A strong product management background

● Proven experience in building communications capabilities for owned channels (e.g. email, push, and SMS)

● Led adoption and scaling of communications capabilities at a large-scale, complex enterprise

● Proven communication skills, the ability to drive change in a matrixed environment

● A perspective of the application of GenAI in the marketing domain

● A reputation for being a high-performing, creative problem solver with a passion for innovation and a track record for delivering high-quality and timely results

● A high degree of fluency in Tech and Data

● Experience working with vendors to build strong relationships and influence their roadmaps

What you'll bring:

● 7+ years of product management experience with technically complex, platform products operating at significant scale

● 2+ years designing and delivering world-class customer communication products that solve complex organizational needs, specifically in large organizations with diverse needs

● Deep customer empathy and curiosity that’s paired with knowledge of how to gather and synthesize business needs

● Proven ability to develop and champion a product vision, strategy, and roadmap for a product area in support of customer needs and company objectives

● Technically conversant and forward thinking in areas of owned-channel activation, orchestration, AI and marketing optimization

● Skilled in evaluating the competitive landscape, identifying compelling solutions, analyzing technologies, and assessing the importance of emerging tools and platforms

● Excellent leadership and interpersonal skills; ability to persuade, communicate the vision and motivate people at every level

● Relevant undergraduate degree required; advanced degree preferred.