Job Description

• Chennai, Tamil Nadu, India

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.

Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.

We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.

Key Responsibilities:

• Detailing the requirements for data migrations & custom development projects.
• Requirement gathering and data analysis on the source system
• Understand the merchant's existing system and come up with mapping between the data for source & destination systems
• Work with the customer, product managers, implementation consultants to gather the scope and document end-to-end requirements.
• Break down the requirement into user stories and sprint cycles
• Outline problems statements, edge cases and solutions for a business requirement
• Work closely with agile/scrum engineering, QA and project managers team to plan and deliver execution, release strategies
• Setup the data-driven approach to create, project success criteria & matrix
• Analyse the impacts and resolve dependencies for a new feature development
• Be a true analyst and help customers make the right business decisions for their billing infrastructure.

We hope you've got:

• BS / MS in Computer Science, MBA or equivalent work experience.
• 3+ years of experience as business analyst, product manager or similar roles
• Technical skills on JIRA, Processes, Documentation tools etc.
• Experience in financial, data analytics & fintech domain
• Experience in data migrations, data analysis related technologies
• Deep empathy for users and a passion to deliver high-quality solutions and products that they love.
• Strong analytical thinking and problem solving skills and a willingness to roll up your sleeves to get things done
• Solid understanding of the software development lifecycle
• Strategic thinking and prioritization skills. Ability to make difficult tradeoff decisions, communicate decisively.
• Excellent communication, presentation, and collaboration skills.
• Experience working effectively with cross-functional and across multiple time zones and countries.

Must Have

• Excellent Communication, Worked on Data Analysis,
• Understanding of APIs, Knowledge in tools like Confluence, GoogleDocs, Postman etc.

Good To Have

• Experience using LucidChart or similar collaboration tools like Miro, Draw.io etc.