Job Description

Gainsight Developer (Remote, IND)

What You’ll Need:

• Bachelor's degree (technical degree preferred).
• The ideal candidate has 7years+ total experience, 2+ years of Gainsight NXT administrative experience, (Gainsight Level 3 Administrator Certification preferred)
• 2+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 2 years of Salesforce experience.
• Proven ability to work cross-functionally, to understand business requests/requirements and translate them into Gainsight system perspectives and effective optimal use of applications.
• Previous experience configuring key data objects in Gainsight, including MDA tables and fields
• Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills.
• Excellence in providing end user support and training; ability to create technical documentation accessible to all audiences
• Passion for creating a frictionless end user experience.
• Proven ability to work creatively and analytically in a problem-solving scenario
• Strong knowledge and understanding of the Salesforce.com platform, eco-system and best-practices
• Self-starter, demonstrating leadership of owned projects
• Previous customer success ops, sales ops or business process experience is transferable