Job Description

Sales Systems Administrator

Responsibilities:

• In this role, you will be responsible for providing technical and administrative support for tools such as Clari, LinkedIn Sales Navigator, Outreach, People.AI, Zoominfo, Saleshood, Databook, Decisionlink, Hoovers D&B, Seismic, Validity, Loopio, Lusha, and LeadIQ.
• Act as subject matter expert for our GTM tool stack, data, and related processes.
• Manage weekly onboarding and offboarding responsibilities to ensure new-hires are provisioned successfully and/or de-provisioned from all related tools upon departure. 
• Assist with help desk technical and process troubleshooting tickets and requests.
• Perform ongoing administrative duties such as creating new users, updating user details, and deactivating users within our tool stack.     
• Audit and monitor user license allotments on a monthly basis.
• Identify opportunities and provide recommendations to improve and automate systems, tools and processes.
• Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant business impact.
• Participate in end-to-end UAT Testing for tool related improvements. 
• Partner with Sales Enablement on communicating and educating the field on any tool related system changes.
• Oversee and help manage the technical configuration and setup for the Go-to-Market tool stack.
• Work with cross-functional teams to prioritize new feature tool requests based on business needs and priorities.

What We’re Looking For: 

• 3+ years of Sales Operations experience
• Strong project management and cross-functional collaboration skills
• Process-oriented mindset
• Positive work style, focus on getting things done and a strong desire to learn and grow
• Knowledge of Salesforce, Clari, LinkedIn Sales Navigator, Outreach, People.AI, Zoominfo, Saleshood, Databook, Decisionlink, Hoovers D&B, Lusha, Seismic, Validity, Loopio, and LeadIQ is a strong plus