Job Location- Bengaluru
MetricStream is seeking a Business Analyst to join our Customer Services Team. In this role, you will collaborate closely with various stakeholders, including the Senior Solutions Manager, solutions engineers, customers, product management, QA, Solutions and support teams, to: Elicit, analyze, and document business requirements for high-quality applications. Bridge the gap between business needs and technical solutions by translating requirements into functional specifications. Contribute to the development process by participating in workshops, user stories creation, and solution design. Support the implementation and testing phases by ensuring requirements are met and providing ongoing communication
Key Responsibilities
Interact with MetricStream’s worldwide clients during project kick-off, requirement gathering, gap analysis workshops, end user training and product delivery.
Perform requirement gathering, Gap analysis, functional testing, User Acceptance Testing, and end user training.
Translate business requirements into functional specifications, user stories, and technical requirements, test plan and test cases for MetricStream implementation.
Collaborate with development & QA teams to design and implement custom MetricStream solutions, ensuring alignment with GRC objectives and compliance standards.
Review and approve test cases prepared by the QA organization.
Understand and configure MetricStream products.
Review Application User Guides and training material for MetricStream’s customers.
Stay up to date with the latest MetricStream features, functionalities, and industry best practices related to GRC, IRM, and risk management.
Collaborate with stakeholders, including business users, GRC teams, Internal & External teams, and IT teams throughout the project lifecycle.
Conduct a detailed analysis of GRC/IRM processes, identifying areas for improvement and automation within the MetricStream platform.
Perform system testing, and user acceptance testing (UAT), and facilitate end-user training for GRC solutions.
Assist in developing and implementing GRC strategies and frameworks within the MetricStream platform.
Function as a subject matter expert on MetricStream GRC capabilities, providing guidance and mentorship to junior team members.
Skills and Experience
Education
BE/ BTech/ MCA/ MTech