Job Description

Why You Should Join Us

Provenir is a global fintech company with offices across North America, the UK, Latin America, India and Singapore. Recognized by the Global BankTech Awards as the the 2023 “Best Credit and Risk Solution by a Vendor”, we help fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning, and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you!

Who We Are Looking For

We are looking for people who share our values and our passion, who are creative and rise to meet challenges. Individual contributors, who thrive in a collaborative culture and strong technical environment. People who are self-starting and dynamic in nature with interest in learning cutting edge technologies to produce and deliver proof of concepts with minimum direction.

We are seeking a highly skilled Cloud Infrastructure Architect to play a pivotal role in shaping our cloud operations. This role will be responsible for driving operational excellence by focusing on cloud automation, troubleshooting complex infrastructure

issues, enhancing monitoring and observability, and strengthening cloud security. The ideal candidate will bring deep technical expertise and strategic thinking to ensure our cloud environments are robust, scalable, and secure.

Key Responsibilities:

Cloud Automation:

• Develop and implement automation strategies to optimize cloud infrastructure and operational processes.
• Create self-healing solutions to reduce manual interventions.

Troubleshooting & Problem-Solving:

• Act as the subject matter expert for complex infrastructure and application issues.
• Perform root cause analysis (RCA) and drive long-term solutions to recurring issues.
• Collaborate with engineering and development teams to resolve critical incidents efficiently

Monitoring and Observability:

• Implement and maintain robust monitoring and alerting systems to proactively identify and resolve issues.
• Set up actionable alerts and dashboards to ensure proactive incident management.

Security:

• Ensure the security of cloud infrastructure by implementing best practices and security controls.
• Collaborate with security teams to develop and maintain a secure cloud infrastructure.

Performance Optimization:

• Optimize cloud infrastructure for performance and cost-efficiency

Collaboration & Leadership:

• Serve as the technical SME for cloud infrastructure, supporting teams across shifts and geographies.
• Guide CloudOps team members in technical growth and operational best practices.
• Drive continuous improvement initiatives for a more resilient and efficient cloud environment
• Join customer calls as needed for issue troubleshooting and resolution, ensuring customer satisfaction and swift resolution of critical incidents.

Required Skills and Experience:

• 8+ years of experience in cloud infrastructure and operations across AWS, Azure, or GCP.
• Proficiency in scripting and automation using Python, Bash, or similar languages.
• Strong understanding of cloud computing concepts, including IaaS, PaaS, and SaaS.
• Experience with infrastructure automation tools like Terraform, Ansible, or CloudFormation.
• Strong scripting skills (Python, Bash, PowerShell).
• Knowledge of networking, security, and storage concepts.
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Splunk).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• Certifications in cloud platforms, preferably AWS Certified Solutions Architect.
• Experience with containerization technologies (Docker, Kubernetes).
• Knowledge of CI/CD pipelines and DevOps practices