Job Description

We are looking for a Services Solution Consultant to join our Guidewire Professional Services Team. This team combines insurance expertise with software implementation skills to lead transformative projects for our customers.

It is preferential that the candidate has worked with the Guidewire suite of insurance software products, primarily focusing on implementing and configuring the platform to meet the specific needs of insurers. The role will typically involve working closely with multiple stakeholders across Guidewire to understand our wider customer requirements and is responsible for designing, developing, and configuring solutions to meet our Guidewire’s needs.

Key Responsibilities

• System Development: Writing, unit testing, and maintaining code for Services solutions that supplement the core Guidewire applications and platforms, following object-oriented design principles
• Configuration Management: Customizing software to align with business requirements, ensuring compatibility with Guidewire’s existing platform
• Solution Design: Collaborating with stakeholders to design technical architectures that address business problems, utilizing design patterns and best practices
• Integration: Ensuring seamless integration of different software tools and platforms within the Guidewire’s ecosystem, following best practices for scalable and maintainable integration solutions
• Troubleshooting & Optimization: Diagnosing and resolving issues with configurations and improving performance where necessary
• Documentation: Creating detailed technical documentation and system specifications for future reference
• Product Expertise: Learn and master your assigned Guidewire product and pass the required Guidewire certification as a Subject matter expert within the expected timeframe

Key Skills

• Languages: Fluent business level English is essential
• Software Implementation: Proven track record of leading large-scale software implementation projects, with expertise in translating complex business requirements into detailed functional specifications, and experience with OO programming languages and design principles. Ability to learn new and emerging techniques to deliver faster, smarter and more efficiently
• Configuration and Customization: Configuring Guidewire applications to align with business requirements, including setting up products that cover the full insurance lifecycle
• Solution Design: Collaborating with business analysts and product owners to understand requirements/workflows, and develop functional specifications that support the business processes
• System Integrations: Working with integration teams to ensure that Guidewire is properly interfaced with other systems like CRMs, financial systems, and third-party service providers
• Testing and Validation: Supporting quality assurance efforts by ensuring configurations meet business needs through thorough unit testing execution
• Maintenance and Support: Troubleshooting issues, providing ongoing support for Guidewire Services Solutions implementations, and ensuring continuous alignment with the Guidewire roadmaps and cloud releases
• Documentation and Training: Documenting configuration, creating high-level user manuals, and training end-users on effectively using Guidewire Services Solutions applications

Preferred Skills

• Languages: Additional language skills are highly valued for working in global markets.
• Transformational Leadership: Strong ability to consult with clients and lead transformation initiatives, aligning business objectives with innovative solutions using the Guidewire Cloud Platform
• Testing and Validation: Supporting quality assurance efforts by leading user acceptance testing strategy and execution

Qualifications

• Bachelor’s Degree in Information Technology, Business, or a related field
• 3-8 years of experience in insurance or technology-related roles
• Deep knowledge of the insurance value chain, particularly in front-office and mid-office processes
• Expertise in leading implementation projects and providing innovative, customer-centric solutions using object-oriented programming languages and design principle
• Familiarity with Agile methodologies and tools like Jira and Confluence
• Strong communication skills and the ability to work across technical and business teams