Job Description

Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.

The Opportunity

We are seeking a highly skilled and motivated Engineering Manager to lead and oversee our Engineering team. The successful candidate will be responsible for managing engineering projects, ensuring the delivery of high-quality products, and fostering a collaborative and innovative work environment. This role requires a combination of technical expertise, leadership skills, and the ability to collaborate effectively with the Product team to align on the product roadmap.

Key Responsibilities:

• Oversee the development of our AWS-based digital signage CMS, web-based authoring tools, and 3rd party integrations within a cross-functional engineering team.
• Manage a team of engineers for digital signage products, while collaborating closely with leadership in Europe and the US.
• Collaborate with Product Management to understand product priorities, gather customer feedback and drive feature rollout.
• Coordinate solution design to solve our customer needs, ensuring alignment with broader architectural vision.
• Promote a culture of testability and high-quality code, working closely with Product Owners, Principal, and Senior developers to manage technical debt.
• Facilitate daily stand-ups/planning, resolve bottlenecks and ensure efficient delivery of goals.
• Serve as the primary point of contact and representative for the development team in cross-functional meetings.
• Provide coaching, mentorship, and professional growth opportunities by conducting performance reviews, setting goals, and identifying skill gaps.
• Participate in hiring efforts by conducting interviews, reviewing technical assessments, and ensuring a high standard of talent acquisition.

Must-Haves:

• 10+ years of development experience, with at least 2+ years of managing teams of 6 or more engineers (covering backend and frontend).
• Experience with programming in C#, including .NET build, debug, profiling tools, and source control.
• Proven track record of building and deploying large-scale, AWS-centric web applications (EC2, S3, Lambda, RDS, etc.) for content management or similar SaaS platforms.
• Experience in TypeScript/JavaScript and familiarity with modern web frameworks.
• Working knowledge of relational database design.
• Experience with Microservices and design patterns.
• Exposure to GitLab or similar tools in an automated testing environment.
• Experience delivering in a continuous delivery model.
• Experience building RESTful web services.
• Hands-on experience collaborating with Product Management to define and deliver on roadmap items for cloud-based or SaaS products.
• Experience managing sprint deliverables using JIRA or similar tools.
• Experience finding and developing great talent.
• Some exposure to visual computing or display technologies, ensuring familiarity with digital signage use cases.
• Demonstrated enthusiasm for Artificial Intelligence, with practical exposure to Large Language Models (LLMs) and/or generative AI approaches

Nice to haves:

• Deeper knowledge of video streaming protocols, codecs, or advanced image manipulation.
• Exposure to IoT device integration, embedded computing, Mobile Device Management (MDM), and Remote Monitoring Management (RMM).
• Experience with observability – Grafana and Prometheus.
• Event-based architecture – Kafka.
• Android or other embedded OS platforms.
• Hands-on experience with AI agents or advanced machine learning frameworks for process automation.