Job Description

About CyberArk:
CyberArk (NASDAQ: CYBR) is the global leader in identity security. Centered on intelligent privilege controls, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud environments and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com, read the CyberArk blogs or follow on LinkedIn, X, Facebook or YouTube.

CyberArk SRE are coders who enjoy a challenge and own the availability of CyberArk SaaS (infrastructure - application), by measuring failures and availability of SLIs and SLOs, using a proactive approach of prevention over mitigation and mitigation over fixing. The SRE collaborates with Dev and work with PM in order to continuously improve the services availability and quality. They will share ownership with the Dev team to create shared responsibility where the SRE owns the availability of the service, proactive prevention of issues, performing deliberate and structured troubleshooting to mitigate issues.

CyberArk Cloud Engineering is looking for a Sr Site Reliability Engineer with "automation first" mindset who is passionate about performance, stability and security to share responsibility over the ownership of CyberArk SaaS reliability. The Site Reliability Engineer will work closely with the Dev teams and the DevOps Engineers to ensure the security, performance, resiliency and scale of production services.

Responsibilities:

• Monitor and improve the availability, performance and security of production services
• Apply prevention steps in order to improve production services reliability
• Mitigate issues on production systems and build solutions through automation to prevent them from reoccurring
• Enhance and feed the monitoring system to improve service reliability and to provide other teams at CyberArk with the dashboards to help deliver an excellent service to our customers
• Automate common, repeatable tasks using Ansible and scripting languages
• Triage and manage escalation of cases
• Performance deliberate and structured Troubleshooting
• Share the on-call rotation and act as an escalation contact for incidents
• Influence design / architecture of services to proactively prevent system failures