Job Description

ABOUT ARROWHEAD

• What we are: Transforming sales and customer service through generative AI
• What we are in more details: We’re building 1) autonomous human-like AI agents that will conduct sales + customer service calls, and 2) helping enterprises get 100% visibility across all their human sales & customer service calls through building customized AI models according to their SOPs
• Essentially, we’re operating at the edge of innovation building cutting-edge technology that will revolutionize this space
• What we’ve done: We’ve signed two enterprise contracts and we’re beginning POCs with 5+ additional enterprises within the next 2 months, with plans to raise our next funding round this year in 2024
• Our funds: We’ve closed our pre-seed round!

❤️ BUILD PRODUCTS USER LOVE

At Arrowhead, we have a deep focus on the user and creating joy for them.

Our culture is user-obsessed, so everything we do should come from the mind of the user, leveraging user feedback to every extent possible.

A key differentiator for Arrowhead is its UI / UX. When we look at typical SaaS products, they can be clunky, busy and boring to use. That is not Arrowhead.

Hence your work will be VITAL to Arrowhead’s success.

🧑‍💻 YOUR ROLE

• Design, develop, and maintain scalable backend services and APIs using Python.
• Develop and optimize databases and queries using PostgreSQL.
• Collaborate with frontend teams to integrate backend services and ensure a seamless user experience.
• Build and maintain RESTful APIs to support various frontend applications.
• Implement DevOps practices, including infrastructure as code, CI/CD pipelines, and automated deployments.
• Manage cloud infrastructure (preferably AWS) to ensure scalability, performance, and security.
• Write maintainable, testable, and high-quality code adhering to industry best practices.
• Perform code reviews and ensure the overall code quality across the team.
• Troubleshoot, debug, and optimize backend and infrastructure systems.
• Automate infrastructure provisioning, scaling, and monitoring.
• Ensure best practices in security, compliance, and disaster recovery planning for backend systems.
• Mentor and guide junior engineers, encouraging a culture of learning and continuous improvement.

✅ QUALIFICATIONS

• 4+ years of experience in backend development with strong proficiency in Python.
• Expertise in PostgreSQL (including query optimization, database design, and schema migrations).
• Proven experience in DevOps practices, such as CI/CD pipeline management, infrastructure as code (e.g., Terraform, CloudFormation), and automated deployments.
• Strong understanding of containerization technologies (e.g., Docker, Kubernetes).
• Experience with cloud platforms like AWS, GCP, or Azure (specifically with services like EC2, RDS, Lambda, etc.).
• Hands-on experience with RESTful API development and microservices architecture.
• Strong understanding of Git and version control workflows.
• Familiarity with security best practices for backend and DevOps (e.g., SSL, IAM, secrets management).