Job Description

Hello Folks, We are hiring for technical support / Customer support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for technical support / customer support role with Movate . Looking for candidates with excellent communication skill for technical support or Customer support role.

Interested candidates can drop your resume to this number or email your resume.

Keerthana HR (strictly call at 11:00 AM to 6:00 PM) (Monday to Friday) 7200913530 Minionkeerthana.Gnanaselvan@movate.com

Job Role and responsibilities

• Candidate would be responsible for handling customer calls and troubleshooting technical issues related to network Devices.
• Ensure resolution provided in the first interaction with the customer.
• Candidate should be flexible with 24/7.
• Candidate should be excellent in English communication.
• Any experience who are willing to work with technical process can also apply.
• Experience with technical voice will be preferable.
• International voice experience will be more preferable.

Required Candidate profile CTC Role / Designation - Technical support

• Candidate would be responsible for handling customer calls.
• Should Have CCNA certificate or CCNA based knowledge to troubleshoot US Clients.
• Should base strong knowledge DHCP, DNS, IP Configurations, LAN, WAN.
• Will coordinate international clients for troubleshooting technical issues.
• Ensure resolution provided in the first interaction with the customer.
• Qualification must be 10+12+UG/PG with experience can be required.