Job Description

Title - Zuora Administration

Type - Contract

Location - Remote

Skill set (Must have):

• Zuora Billing, Collections - Good knowledge of Zuora billing, customer and payment management,
• Must have worked on integrations around Zuora with Salesforce, Zuora APIs, Payment Gateways, and Avalara.
• Hands-on Zuora workflow experience is required to automate new workflows and enhance the existing ones.
• Good understanding of the Zuora platform, Zuora Admin, Zuora objects, and APIs.
• Should be able to deliver with minimum hand - holding.

Skill set (Good to have) : Zuora Revenue

Duties & responsibilities

• · Ability to perform checks and monitoring the critical processes in production instances and proactively identify the issues and fix them
• · Partner with process owners to define and benchmark operational KPI and to automate the delivery of KPI dashboards
• · Architect, design, document, configure, deliver and automate in areas of I2C in various applications like billing systems, external collections team.
• · Proficient in process and solution engineering, managing and delivering cross functional multiple projects and integrations with advanced presentation skills and authoritative communications
• · Manage KLO, upgrades, stories in sprint delivery
• · Architect and design cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm.