This position is responsible to support operations of production cloud environments including monitoring, incident response, answering service requests, and execution of changes. The main goals are to deliver agile and secure managed services on cloud platforms, to continuously increase the level of automation and security, to ensure high availability of the service, and to achieve a high level of customer satisfaction. The Cloud Operations Engineer is an experienced, multi-skilled professional, who can work within a small team responsible for delivering reactive and proactive operational support end-to-end in managed cloud environments. The Cloud Operations Engineer is motivated to take strong ownership on actions, to find innovative ways to improve the services’ agility and efficiency, and to continuously gain more skills. Our managed cloud environments are envisioned to mature into a DevOps delivery model.
The candidate should possess the following skills:
3-5 years’ experience as administrator in a Cloud operations role
Trained or Experienced and Certified in any one cloud platforms:
* Microsoft Azure
* Amazon Web Services (AWS)
* Google Cloud Platform
Work within the team to deliver a multi-skilled capability across multiple technologies and disciplines, participate in continuous upskill and training to maintain individual and team skills
Expertise in one or more of the following technical domains: Windows, Linux, Database, Storage, Networks, Scripting, Security.
Experience in monitoring and auditing systems
Proactively and continuously improve the service through driving further automation by scripting repeatable tasks improving monitoring metrics to detect incidents before they occur
Knowledge of networking concepts (e.g., DNS, TCP/IP, and firewalls)
Ability to translate architectural requirements
Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant systems
Capability to select the appropriate services based on compute, data, or security requirements
Ability to estimate usage costs and identify operational cost control mechanisms
Capability to migrate on-premises workload to Cloud service providers or between Cloud service providers