Job Description

Customer Success Specialist - Onboarding

The ideal candidate will have:

• Prior experience in an onboarding role and has worked as an engineer or at least worked closely with engineering teams and understands the processes
• Experience as a customer success manager where you’ve maintained excellent engagement and built strong relationship with your clients
• Excellent communication skills, both written and verbal
• Strong problem solving and troubleshooting skills
• Excellent customer service skills
• A positive, can-do attitude
• The ability to work independently with minimal supervision
• The ability to work in a fast-paced environment
• Familiarity with customer relationship management (CRM) software is a plus