Job Description

About the Role:

As a DevOps Team Lead, you will play a crucial role in leading our Infrastructure team. You will be responsible for overseeing a team of 4-6 engineers and driving the end-to-end lifecycle of Infrastructure operations, focusing on prototyping, security, provisioning, maintenance, and de-provisioning. Your primary mission will be to innovate within AWS's platform, optimize operational efficiency, and minimize costs while ensuring robust and scalable infrastructure solutions.

What will you do:

- Lead, mentor and manage a team of 4-6 engineers, fostering a collaborative and high-performance work environment.

- Collaborate with product managers, designers, and other stakeholders to define project scope, goals, and deliverables.

- Oversee, manage, and mentor your squad, ensuring they’re equipped with top-notch skills and expertise.

- Oversee the development, security, and maintenance of CleverTap’s robust cloud infrastructure.

- Monitor key performance indicators (KPIs) and ensure the team hits all targets.

- Lead incident remediation efforts to minimize downtime and keep systems running smoothly.

- Ensure CleverTap’s cloud infrastructure remains secure and compliant with industry standards.

- Lead proof of concept initiatives and oversee seamless rollout and deployment of new solutions.

- Own the lifecycle of features, enhancements, bug fixes, security updates, support tasks, and multiple applications.

- Serve up regular updates to stakeholders on the latest infrastructure status, project milestones, and team performance highs (and lows) 

- Help recruit and onboard new team members whenever the need arises.

What are we looking for?

Must have:

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

- 5-8 years of hands-on experience in managing infrastructure at the internet scale.

- Proven experience in leading and managing a team of 4-6 Engineers.

- Extensive experience with AWS specifically with networking, security  

- Strong background in designing, implementing, and maintaining scalable, secure, and reliable infrastructure.

- Expertise in CI/CD pipelines (e.g. Bamboo, GitHub Actions). Proficiency in monitoring and logging tools such as Prometheus, Grafana, Splunk

- Solid understanding of security best practices and compliance requirements.

- Skilled in scripting languages such as Python, Bash

- Excellent communication and collaboration skills, with a knack for working cross-functionally.

- Strong analytical and troubleshooting skills to swiftly resolve issues.

- Passionate about staying up-to-date with industry trends and emerging technologies.

Good to have:

- Experience working with large-scale infrastructure and handling internet-scale applications.

- Deep knowledge of cloud services and architecture, particularly in large, complex environments.

- Proven ability to optimize performance and scalability in high-demand systems.

- Skilled in ensuring high availability and minimal downtime for mission-critical systems.

- Expertise in IaC tools like Terraform, CloudFormation, or similar, for managing scalable environments.