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Manager, Infrastructure Engineering

Job Description

The Infrastructure Engineering Manager provides technical leadership to a team of Systems and Network Engineers and is also a strong technical contributor to the team. The team supports and maintains infrastructure hardware, software, and critical systems with a focus on security, availability, and scalability. The ideal candidate to lead the team possesses strong systems/network triage and troubleshooting skills as well as a successful track record for communicating and working effectively within a team and with other groups.

What your impact will look like here

  • Lead a team of up to 8 Systems and Network Engineers; define and manage individual and team goals and assess individual performance
  • Assist technical Product Owners in managing the team's work, prioritizing, removing blockages and improving the team's overall efficiency
  • Coordinate closely with Cloud leadership and Technical Product owner(s) to define roadmap requirements, estimate work, and track progress
  • Help team members solve complex/urgent problems and develop overall infrastructure architecture
  • Provide technical insight to executive decision makers regarding infrastructure capacity, security, availability and performance
  • Follow infrastructure team processes and actively seek to improve them, especially as it relates to implementing automation of repeatable tasks
  • Identify and fix problem areas in the existing infrastructure enterprise-wide
  • Ensure that the team executes quality changes; perform code and change request reviews as needed
  • Participate in an on-call rotation as a manager escalation point
  • Support incident management with infrastructure resources and coordinate escalations with third-party infrastructure vendors
  • Ensure that all infrastructure resources and assets are logged and monitored along with appropriate actions for events
  • Balance short term needs with enterprise security, availability and financial goals

You will love this job if you have

  • You have 5+ years of relevant experience in infrastructure administration and engineering
  • You have 5+ years of experience leading a team of technical engineers
  • You understand security frameworks such as ISO 27001, NIST 800-53 and/or FedRAMP
  • You have worked in a large enterprise environment, providing systems and/or network support
  • You are passionate about technology and keep abreast of technical developments in your field
  • You have a successful track record in building relationships with cross functional teams to drive results and remove roadblocks
  • You are a clear and consistent communicator with demonstrated leadership skills
  • You adapt quickly to a changing environment
  • Specific Infrastructure Experience:
  • The ideal candidate has experience with several of following infrastructure technologies (bonus if your experience matches the specific products at Granicus in parenthesis):
  • Virtualization and cloud computing (AWS, Azure. VMware)
  • Network switches (Cisco)
  • Load balancers (F5)
  • Firewalls (Palo Alto)
  • Asset monitoring tools (Firemon, LogicMonitor, Elastic)
  • IDS/IPS (Palo Alto)
  • DNS and IP Management (Infoblox)
  • Server hardware (Cisco UCS)
  • Network Storage systems (NetApp)
  • Linux OS (Red Hat, Amazon Linux, Ubuntu)
  • Windows Server OS
  • SEIM tools (LogRhythm, Elastic)
  • Container systems (Docker, Kubernetes, EKS)
  • Security scanning tools (Nessus)

Skills

  • Infrastructure Management
  • Cloud platform
  • Technical Architecture
  • Network Engineer
  • Docker
  • Kubernetes

Education

  • Master's Degree
  • Bachelor's Degree

Job Information

Job Posted Date

Nov 16, 2024

Experience

5-10 Years

Compensation (Annual in Lacs)

₹ Market Standard

Work Type

Permanent

Type Of Work

8 hour shift

Category

Information Technology

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