Job Description

Presales Operations Analyst

Qualifications / Experience / Technical Skills:

• Bachelor's degree in Science or Engineering, with a post-graduation in Information Technology, Computing, Business, or Operations.

• Minimum 8 years of relevant experience in Go-To-Market roles, demonstrating a deep understanding of Presales operations.

• Proven experience in Salesforce development, customization, and integration.

• Strong user experience and design sense to enhance the usability of Presales tools.

• Ability to identify and address user needs, build relationships with stakeholders, and resolve conflicts effectively.

• Proficient in engaging in detailed technical discussions with presales leadership and operational teams, making informed technology-related product decisions.

• Knowledge of roles and teams within pre and post-sales, with expertise in solution design on the Salesforce platform (or similar).

• Experience in automation/integration, databases, analytics, and BI.

• Software development experience preferred.

• Ability to work in US EST timezone