Job Description

• Bengaluru, Karnataka, India

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Our Engineering and Tech Operations team builds and operates sophisticated solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a dynamic solution that changes the way people live, work, and come to agreement.

As a Principal Software Engineer on the Partner Integrations team, you will work with various technologies to develop and maintain code for various DocuSign Agreement Cloud (DAC) integrations in our partners’ ecosystems. You will also contribute back-end code to our integration framework. You are accountable, hard-working, passionate, and laser-focused on the customer experience. A successful person in this role will have a flexible demeanour combined with the skills to interact with multi-functional teams, learn, and share. This person enjoys working in a fast-paced agile environment, cares about their decisions, and is passionate about quality-driven development.

This position is an individual contributor role reporting to the Senior Director of Engineering.

Responsibility

• Build and maintain partner integrations
• Contribute to our integration framework
• Collaborate with Engineering, Product, User Experience, Customer Support, Marketing, Sales, and other teams to build relevant software for partners and customers
• Help improve our processes and champion standard methodologies such as TDD, and code reviews
• Provide developer support for customer issues
• Mentor junior team members

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 15+ years software development experience
• Bachelors or Masters in Computer Science, Electrical Engineering, Information Systems, Informatics or equivalent
• Experience with data structures, algorithms, operating systems, and distributed systems fundamentals
• Experience designing and operating large-scale cloud services, including solving and performance tuning
• Experience working with C#, TypeScript, Java, or other modern programming languages like Go
• Experience consuming SOAP and RESTful web service APIs

Preferred

• Experience debugging high-priority production issues
• Experience with Cloud Technologies (e.g. Azure, AWS, GCP, or equivalent)
• Experience building Cloud Native Services using REST APIs, Microservices based architectures, and containerized technologies (e.g. K8S, and Docker)
• Experience designing, developing, solving and debugging multi-regional web-services
• Experience in high-scale distributed systems and fault tolerant design
• Experience working in an Agile/Scrum environment
• Excellent verbal and written communication skills
• Ability to work in a dynamic, fast paced environment, prioritize your work and handle your own time
• Development experience with SharePoint online