Job Description

What is 4CRisk.ai

4CRisk is an AI start-up uniquely positioned to identify and solve the annual $300 billion Risk and Compliance problem for banks, non-bank financial institutions and FinTech companies. Our mission is to help our customers protect brand value and strengthen revenues by reducing risk and cost of compliance. At 4CRisk, technology, data, UI, and products have all been conceived with a customer-centric approach. We believe ‘Culture trumps aptitude’.
Our Engineering center (4CRisk.ai Software Private Ltd.) in Bangalore, India is looking for bright and passionate candidates who share our vision and wish to be part of a team of talented professionals.

The Role & Requirements

We are looking for a Product Data Analyst to further use the regulatory data to drive product decisions. Working with cross-functional teams composed of product managers, designers, and engineers, you’ll apply your expertise to deliver customer insights and help shape the products we deliver to our customers. You will leverage rich user data using cutting-edge technology to see your insights turned into real products.

As our Product Data Analyst you’ll get to:

• Be the heart of regulatory data and customer data analysis; mine data for insights, test and validate hypotheses about customer behaviour and demonstrating how product enhancements delight our customers
• Influence the roadmap through presentation of data-based recommendations
• Define key product metrics and track KPIs to analyse what really matters
• Work closely with product and engineering to make sure we collect the right data to produce relevant business insights
• Test the regulatory/customer data in our product to ensure accuracy
• Standardise our product data processes; define, assist and police best practices
• Help us understand our users behaviour and identify levers to help move key metrics
• Help us measure and drive adoption and engagement of the product, down to individual features and feature updates
• Create effective data visualisations to communicate insights to management, the product teams and customers.
• Raise the bar for data analytics in Product by providing craft guidance, championing best practices and ensuring the correct tools are available

We’d love to meet someone who has…

Essential experience:

• 4+ years’ experience in product data research and analysis within an agile environment, playing a key role in data gathering, data analysis and helping the team make data based decisions
• Self-driven, capable of thriving in fast-paced, high-growth, uncertain situations
• Experience working for a SaaS solutions provider
• Experience in a fast-paced, product-led organisation
• Strong hands-on experience with MySQL and big data
• Exceptional communication skills to help deliver insights to diverse stakeholders

Desirable Experience:

• Experience within the Governance, Risk and Compliance Domain
• Experience with B2B Enterprise software
• Experience using Confluence, Jira and similar tools

Other must haves:

• A “can do” proactive attitude– gets stuff done
• Passion for providing data and analysis that product managers love
• Excellent verbal and written communication in English
• Ability to build excellent relationships quickly across the company
• Willingness to learn and personal desire to keep up to date with technology and process
• Ability and confidence to raise concerns and issues

Location: Bangalore, India