Job Description

•  Hyderabad, Telangana, India

As a Product Manager within our Consumer Marketplace, you will play a pivotal role in elevating the User Experience across our domains (Sparefoot.com, Storage.com and SelfStorage.com), and overall optimizing the value we deliver to our consumers using our platform. This role demands a strong focus on ensuring the successful execution of product features from inception to delivery. You will work closely with cross-functional teams to define and prioritize features that drive customer satisfaction and engagement, ensuring timely and high-quality delivery.

Responsibilities:

Stakeholder Collaboration:

• Collaborate with external and internal stakeholders to understand user needs and business requirements, with a specific focus on front-end user experience and algorithms.
• Communicate project status, updates, and insights to stakeholders, including senior leadership and cross-functional teams.

Product Ownership & Strategy:

• Own the product and functionality, mastering an entire product or several modules within the marketplace platform.
• Define and communicate the product vision and strategy in partnership with other product leaders, ensuring alignment with business goals and market trends.
• Own the execution process, from business case development to go-to-market (GTM) strategies and post-release feedback loops.
• Define, maintain, and groom the product roadmap and backlog to prioritize features and enhancements.

Front-End User Experience:

• Work closely with designers and engineers to translate product requirements into intuitive and visually appealing user interfaces.
• Conduct user research, usability testing, and analysis of user feedback to identify opportunities for improving the front-end user experience.

Performance Measurement:

• Define key performance indicators (KPIs) for front-end UX and algorithms, and develop measurement strategies to track product success.
• Partner with data analysts to analyze user behavior and engagement metrics, using insights to inform product decisions and optimizations.

Documentation and Process Management:

• Own documentation processes including confluence notes, architecture C4 diagrams, UX designs, and customer feedback.
• Manage requirements, architectural reviews, security reviews, and design reviews.
• Utilize analytics to measure, track, and optimize adoption, usage, conversion, and other drivers. 

Customer Interaction and Support:

• Support customer interactions including escalations, feedback, and intake.
• Own the relationship with engineering stakeholders to ensure alignment and successful delivery of product features.

Industry Research and Innovation:

• Stay informed about industry best practices, emerging technologies, and trends in front-end UX design and algorithm development.
• Contribute to industry research, ad-hoc analyses, and strategic initiatives. 

Qualifications:

• Bachelor's degree in computer science, Engineering, Design, or related field. Master's degree preferred.
• ~8+ years of experience in Product Management, UX design, or software development, with a focus on front-end UX.
• Experience with complex algorithms is desirable.
• Strong understanding of front-end development technologies and frameworks, such as HTML, CSS, JavaScript, and React.
• Experience with algorithm development and optimization techniques, preferably in the context of search, recommendations, or personalization.
• Experience with data analysis and interpretation, with experience using tools such as SQL, Python, or R preferred.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
• Strong problem-solving skills and attention to detail, with a passion for delivering high-quality user experiences.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Knowledge of agile methodologies and experience working in an agile development environment.
• Enthusiasm for the marketplace industry and a desire to innovate and drive continuous improvement.